Artificial Intelligence (AI) in BFSI Market

Artificial Intelligence (AI) in Banking, Financial Services, and Insurance (BFSI) Market Size, Share, Growth Analysis, By Component(Hardware, Software, Services), By Application(Chatbot, Cyber Security, Risk Management, Predictive Analytics), By Technology(Machine Learning, Natural Learning Processing, Generative AI, Computer Vision), By End Use(Banking, Financial Services, Insurance), By Region - Industry Forecast 2025-2032


Report ID: SQMIG40A2015 | Region: Global | Published Date: June, 2024
Pages: 197 | Tables: 122 | Figures: 77

Artificial Intelligence (AI) in Banking, Financial Services, and Insurance (BFSI) Market News

  • Temenos, a leading provider of cloud solutions for banking organizations, announced the launch of its generative AI solutions for core banking in May 2024. These new offerings are part of Temenos’s AI infused banking system and helps banks improve their productivity to maximize return on investments. 
  • India’s first Large Language Model (LLM) specifically created for the BFSI industry was developed and launched by Setu in collaboration with Sarvam AI in May 2024. This launched opened up new windows of opportunities for companies operating in the Indian artificial intelligence (AI) in banking, financial services, and insurance (BFSI) market.  
  • Newgen Software, a Canadian software organization launched its new generative-AI-powered hyperpersonalization platform for banks in May 2024. The solution is called LumYn and is intended to enhance customer experience for banks’ users. The company intended to capitalize on the growing demand for personalized finance services around the world. 
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Global Artificial Intelligence (AI) in BFSI Market size was valued at USD 20.15 Billion in 2022 and is poised to grow from USD 26.24 Billion in 2023 to USD 246.04 Billion by 2031, growing at a CAGR of 32.5% in the forecast period (2024-2031).

The global artificial intelligence in BFSI market is highly opportune as the use of AI in this industry is in its initial stages. New companies have a good chance of penetrating and succeeding in this market provided they come up with unique AI solutions for different BFSI applications. Integration of AI with other advanced technologies such as blockchain will also create new opportunities for AI in BFSI market players. Creating personalized finance recommendations and user experience will be a key trend that all AI in BFSI providers will be targeting in the long run.  'IBM (US) ', 'Microsoft (US) ', 'Google Cloud (US) ', 'AWS Inc. (US) ', 'NVIDIA (US) ', 'H2O.ai (US) ', 'DataRobot (US) ', 'Kabbage (US) ', 'Upstart (US) ', 'Zest AI (US) ', 'Ayasdi (US) ', 'Darktrace (UK) ', 'Feedzai (Portugal) ', 'Kensho Technologies (US) ', 'JPMorgan Chase (US) ', 'Bank of America (US) ', 'Wells Fargo (US) ', 'Lemonade (US) ', 'Clover Health (US) ', 'Zego (UK)'

AI-powered tools and solutions are being continuously used to improve the user experience in the BFSI industry. From chatbots to digital assistants, every solution is being backed by AI to give customers a better experience and also provide them round-the-clock support. Faster response and turnaround times can be achieved by deployment of AI thereby improving customer experience.

Personalization through AI: BFSI companies can deploy AI to generate personalized financial solutions and services for their customers by training AI on their data. This could help BFSI companies improve their business scope and enhance the overall customer experience as well.  

The presence of leading commercial banks and financial institutions in the North American region allow it to emerge as a leader in the global AI in BFSI market.  High adoption of AI technologies by multiple BFSI organizations in this region and growing investments in AI integration are helping the region maintain its dominance. Moreover, the presence of strict regulatory framework is also necessitating the use of risk and compliance management solutions powered by advanced technologies in countries such as Canada and the United States.

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Artificial Intelligence (AI) in BFSI Market

Report ID: SQMIG40A2015

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