USD 9.9 billion
AIOps Platform Market Size, Share, Growth Analysis, By Offering, By Service, By Deployment Mode, By Application, By Vertical, By Region - Industry Forecast 2025-2032
Report ID:
SQMIG45D2118 |
Region:
Global |
Published Date: December, 2024
Pages:
192
|Tables:
0
|Figures:
0
AIOps Platform Market Insights
AIOps Platform Market size was valued at USD 14.36 Billion in 2023 and is poised to grow from USD 17.62 Billion in 2024 to USD 73.75 Billion by 2032, growing at a CAGR of 22.7% during the forecast period (2025-2032).
The AIOps platform market is expected to grow because of the growth of remote work, as most workers prefer to stay at home. The average number of days US workers worked from home increased by 51% since January last year, to 2.37 in June, according to the World Economic Forum. AIOps usage has also increased because of the reason that as devices get more intelligent, networks have grown more complicated and data quantities have increased. Many processes are being pushed toward automation by the expanding usage of cloud computing on a worldwide scale. Demand for the AIOps platform is expected to rise as more companies move to the cloud. It has already started causing a stir in the IT Operations Management space. SaaS, as a delivery paradigm, has proven itself to be an effective platform for infrastructure monitoring and IT helpdesks. Most solutions usually involve cloud management from bought SaaS suppliers, log management, website and server monitoring, amongst others. On the other hand, one of the major hindrances which is restricting the growth of the market across the forecast period is a lack of awareness. Further, the growing adoption of automation technologies in businesses, at any small level is driving the adoption of AI-based platforms; however, this further increases the growth of the AIOps platform market.
Market snapshot - 2025-2032
Global Market Size
Largest Segment
Monitoring-Centric
Fastest Growth
Platform-centric
Growth Rate
23.1% CAGR
Global AIOps Platform Market By Geography ($ Bn)
Country Share for North America (%)
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AIOps Platform Market Segmental Analysis
Global AIOps Platform Market is segmented by Offering, Services, Deployment Mode, Application, Vertical and Region. Based on Offering, the market is segmented into Platform, Domain-Centric, Domain Agnostic, Services. Based on Services, the market is segmented into Professional Services, Managed Services. Based on Deployment Mode, the market is segmented into On Premises, Cloud. Based on Application, the market is segmented into Infrastructure Management, ITSM, Security and Event Management, Security Incident and Event Management (SIEM), Threat Intelligence and Detection, Security Event Correlation, Vulnerability Management. Based on Vertical, the market is segmented into BFSI, Retail and Ecommerce, Transportation, Healthcare, Telecom, Media and Entertainment, Energy and Power, Others. Based on Region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.
Analysis by Offerings
Monitoring-Centric AIOps solutions dominated the market. It focused on monitoring due to a heavy emphasis on the real-time collection of data and anomaly detection across diverse IT infrastructures, now top the industry. It analyzes massive sets of data about monitoring derived from different sources with the help of AI and machine learning; that helps companies predict outages and detect performance issues while improving operational efficiency. They appeal to businesses that want to optimize their IT operations because of their capacity to automate the response to issues, which saves time and ensures service dependability is enhanced. This trend is best exemplified in the services provided by the major vendors such as Splunk, Datadog, and New Relic, providing extensive monitoring features that allow rapid reaction by IT teams to newly arising difficulties in ever-changing settings.
The platform AIOps segment is expected to gain a significant position in the market. It brings together automation, analytics, monitoring, and incident management into one unified platform to deliver an all-encompassing approach for IT operations through AIOps solutions based on a platform-centric model. This all-in-one feature means that companies can reduce operational silos, improve team communication, and streamline their IT operations. These systems allow for data-driven decision-making with AI and ML capabilities in support, proving helpful for companies with resource allocation and improving service quality. Some of the leaders at the front of this trend are IBM Watson AIOps and ServiceNow, both offering solutions that match up to a wide range of requirements of IT settings. As the level of complexity increases, so will demand for such an all-inclusive solution.
Analysis by Deployment Mode
With the increased need for scalable, flexible, and cost-effective solutions among consumers, the cloud-based deployment segment is now dominating AIOps. Many companies are currently focusing on making use of the benefits offered by AIOps in the form of advanced real-time data analysis and easier system integration. IT teams can now create and develop service offerings more effectively and proactively solve operational difficulties. Major players, such as Datadog and Splunk, are intensely focusing on cloud services in order to meet ever-increasing demand and offer more feature-rich capabilities that leverage advanced analytics, incident management, and performance monitoring.
On the contrary, the on-premises deployment segment for AIOps will remain viable for companies that need strict security, regulatory, and data sovereignty. However, it lags the cloud alternatives in its development as companies take into account the extremely high overheads of installation and regular maintenance that characterize on-premises installations. A number of companies are being lured to cloud alternatives by the scalability and flexibility. However, despite this trend, the industries that call for greater control over data and IT systems-the nature of operation typically found in banking and government sectors-continue to opt for on-premises installations. This requirement guarantees that, even as alternatives in the cloud keep multiplying, on-premises solutions will still have their place in the AIOps environment.
Global AIOps Platform Market By Deployment Mode
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AIOps Platform Market Regional Insights
North America has now emerged as the leader for the AIOps platform market with huge technological businesses, robust investments into IT infrastructure, and a high priority of digital transformation. In the US, it is found to take precedence above the wide spread of industries including retail, healthcare, and finance. Business organizations more often apply AIOps as a way of elevating customers satisfaction, IT workflow efficiency, and enhanced operational efficiency. The domain has a stronger network of innovative AIOps companies, such as IBM, Splunk, and ServiceNow. These companies continually improve their products and services in research to meet an increased order for advanced analytics in IT operations.
Due to the rapid pace of digitalization and rise in IT infrastructures in most countries such as China, India, and Australia, Asia-Pacific has witnessed as the AIOps platform market that grows at the fastest pace. Businesses here are beginning to understand that to have a proper sense of the complexity of today's IT infrastructures, they need automation and advanced analytics. This growth is primarily attributed to an increase in the adoption of cloud technology along with the growth of data-based decision-making. Government initiatives to encourage technological innovation and rising demands for augmented operational efficiency across a wide range of industries have been fostering adoption of AIOps solutions.
Global AIOps Platform Market By Geography
- Largest
- Fastest
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AIOps Platform Market Dynamics
AIOps Platform Market Drivers
Increasing Complexity in IT Systems
- With the growth of digital transformation and adoption of multi-cloud in a rapidly accelerating manner, the complexity of IT systems continues to increase. AIOps technologies deliver actionable insights, automated problem management, and real-time monitoring, all of which help enterprises manage complexity. As the number of managed systems and data streams grows, so does the demand for AIOps solutions, always ensuring that IT teams remain efficient even in the resolution of new problems.
Growing Need for Efficiency and Automation
- Organizations are now embracing the use of AIOps platforms because of cost cutting and the required productivity of the operation. Through the use of AI and machine learning, the AIOps solution improves response times on an incident, automates most of IT repetitive work, and ensures optimum resource usage. AIOps is greatly instrumental in today's IT environments because it allows IT teams to optimize process flows and reduce human labor while enhancing productivity as a whole.
AIOps Platform Market Restraints
Integration Issues with Legacy Systems
- Many businesses even use outdated IT systems which might be challenging to integrate into the newest AIOps platform. In some cases, even huge prices will be incurred and even quite a lot of effort in terms of resource usage to guarantee free flow and communication of data. This will therefore scare many companies from executing AIOps solutions since it involves the hassle of changing their current processes and complications in interfacing the old hardware with the new platform.
Data Security and Privacy Issues
- AIOps systems process vast amounts of sensitive information, which triggers concerns for data safety and privacy. Businesses in sensitive industries may be slow in embracing AIOps out of apprehension about their capacity to ensure compliance with data protection legislation and potential dangers of a breach of protected data. Producers of AIOps must take up these issues to create confidence and drive wider adoption across industries.
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AIOps Platform Market Competitive Landscape
The competitive landscape of AIOps platform market is fragmented into established and newer players vie for control of the market through innovation. These are the industry giants such as IBM, Splunk, and ServiceNow offering large-scale solutions while niche functionalities and integration opportunities attract newer entrants. It has led to intense competition for AI and machine learning technology developing rapidly, and several products are now being created to cater to diverse consumer needs and preferences across industries.
Top Player’s Company Profile
- IBM (United States)
- Splunk (United States)
- Broadcom (United States)
- OpenText (Canada)
- Dynatrace (Austria)
- Cisco (United States)
- HCL Technologies (India)
- Elastic (United States)
- ServiceNow (United States)
- HPE (United States)
- BMC Software (United States)
- SolarWinds (United States)
- BigPanda (United States)
- LogicMonitor (United States)
- Resolve Systems (United Kingdom)
Recent Developments
- November 2022: Network intelligence provider Aprecomm announced Aprecomm Virtual Wireless Expert, an AIOps solution for Edgecore's ecCloud controllers. A press release indicates that an AIOps solution for Edgecore Wi-Fi that these two companies jointly announced could make network performance better for every user of Edgecore Wi-Fi 6 access points.
- September 2022: Fortinet, a global leader in integrated, comprehensive, and automated cybersecurity solutions, announced enhanced capabilities of AIOps across its entire networking portfolio. Fortinet announced advanced AI-based network services management for 5G/LTE gateways.
- June 2022: HCL Technologies DRYiCE launched DRYiCE IntelliOps, a product designed to meet the full-stack AIOps and workflow observability needs of an enterprise. Companies have made huge investments in complex digital initiatives for modernizing their IT infrastructure to be able to meet customer demands for the emerging necessity to be always-on with services in the digital world. There is, however, a gap that most of these digital initiatives are yet to fill.
AIOps Platform Key Market Trends
- Using Multi-Cloud Techniques: The AIOps platform market is widely affected by the shift towards multi-cloud systems. Companies are increasingly dependent upon cloud providers, and more of them, to benefit from resource allocation, avoid vendor lock-in, and increase flexibility. AIOps systems are developing to help manage multi-cloud environments; therefore, an enterprise could easily monitor and control performance across many cloud environments. This trend shows increased demand for integrated systems that can deal with complexities of multi-cloud operations.
- Emphasize on Improving User's Experience: It is user experience that is gaining importance in the AIOps platform market. Businesses are using AIOps technologies for improving the end-user experience by optimizing their internal IT operations. So, to allow IT teams to respond rapidly to their customer needs, AIOps systems are including more and more tools for proactive issue management and the rapid delivery of services in their products. This thrust for user experience fuels demand solutions that help businesses reduce disruption levels and increase customer satisfaction.
AIOps Platform Market SkyQuest Analysis
SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Correlates, and Analyses the Data collected using Primary Exploratory Research backed by robust Secondary Desk research.
As per SkyQuest analysis, the AIOps platform market is expected to grow significantly since organizations are looking for advanced means of dealing with the complexity of today's IT environments. The trend towards cloud computing, the rising usage of multi-cloud strategies, and the felt urgency on automation require AIOps platforms as an essential means of augmenting operational efficacy and elevating service provision. Nevertheless, most of the challenges such as integration with legacy systems and customer data protection will still be a concern for organizations. The competitive landscape evolves since there are big firms and emerging entrepreneurs still coming up with new ideas which results in a great variety of products to meet the various needs of different industries. AIOps will be an important factor in determining how IT operations and service management will be in the future.
| Report Metric | Details |
|---|---|
| Market size value in 2023 | USD 14.36 Billion |
| Market size value in 2032 | USD 73.75 Billion |
| Growth Rate | 22.7% |
| Base year | 2024 |
| Forecast period | 2025-2032 |
| Forecast Unit (Value) | USD Billion |
| Segments covered |
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| Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
| Companies covered |
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| Customization scope | Free report customization with purchase. Customization includes:-
|
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Table Of Content
Executive Summary
Market overview
- Exhibit: Executive Summary – Chart on Market Overview
- Exhibit: Executive Summary – Data Table on Market Overview
- Exhibit: Executive Summary – Chart on AIOps Platform Market Characteristics
- Exhibit: Executive Summary – Chart on Market by Geography
- Exhibit: Executive Summary – Chart on Market Segmentation
- Exhibit: Executive Summary – Chart on Incremental Growth
- Exhibit: Executive Summary – Data Table on Incremental Growth
- Exhibit: Executive Summary – Chart on Vendor Market Positioning
Parent Market Analysis
Market overview
Market size
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- SWOT Analysis
KEY MARKET INSIGHTS
- Technology Analysis
- (Exhibit: Data Table: Name of technology and details)
- Pricing Analysis
- (Exhibit: Data Table: Name of technology and pricing details)
- Supply Chain Analysis
- (Exhibit: Detailed Supply Chain Presentation)
- Value Chain Analysis
- (Exhibit: Detailed Value Chain Presentation)
- Ecosystem Of the Market
- Exhibit: Parent Market Ecosystem Market Analysis
- Exhibit: Market Characteristics of Parent Market
- IP Analysis
- (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
- Trade Analysis
- (Exhibit: Data Table: Import and Export data details)
- Startup Analysis
- (Exhibit: Data Table: Emerging startups details)
- Raw Material Analysis
- (Exhibit: Data Table: Mapping of key raw materials)
- Innovation Matrix
- (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
- Pipeline product Analysis
- (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
- Macroeconomic Indicators
COVID IMPACT
- Introduction
- Impact On Economy—scenario Assessment
- Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
- Revised Market Size
- Exhibit: Data Table on AIOps Platform Market size and forecast 2021-2027 ($ million)
- Impact Of COVID On Key Segments
- Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
- COVID Strategies By Company
- Exhibit: Analysis on key strategies adopted by companies
MARKET DYNAMICS & OUTLOOK
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- Regulatory Landscape
- Exhibit: Data Table on regulation from different region
- SWOT Analysis
- Porters Analysis
- Competitive rivalry
- Exhibit: Competitive rivalry Impact of key factors, 2021
- Threat of substitute products
- Exhibit: Threat of Substitute Products Impact of key factors, 2021
- Bargaining power of buyers
- Exhibit: buyers bargaining power Impact of key factors, 2021
- Threat of new entrants
- Exhibit: Threat of new entrants Impact of key factors, 2021
- Bargaining power of suppliers
- Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
- Competitive rivalry
- Skyquest special insights on future disruptions
- Political Impact
- Economic impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
Market Size by Region
- Chart on Market share by geography 2021-2027 (%)
- Data Table on Market share by geography 2021-2027(%)
- North America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- USA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Canada
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Europe
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Germany
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Spain
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- France
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- UK
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Europe
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Asia Pacific
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- China
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- India
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Japan
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Korea
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Asia Pacific
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Latin America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Brazil
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of South America
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Middle East & Africa (MEA)
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- GCC Countries
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Africa
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of MEA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
KEY COMPANY PROFILES
- Competitive Landscape
- Total number of companies covered
- Exhibit: companies covered in the report, 2021
- Top companies market positioning
- Exhibit: company positioning matrix, 2021
- Top companies market Share
- Exhibit: Pie chart analysis on company market share, 2021(%)
- Total number of companies covered
Methodology
For the AIOps Platform Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the AIOps Platform Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
Analyst Support
Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the AIOps Platform Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the AIOps Platform Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.
Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.
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