Global Artificial Intelligence in Retail Market

Artificial Intelligence (AI) in Retail Market Size, Share, Growth Analysis, By Type(Online Retail, Offline Retail), By Technology(Machine Learning & Deep Learning, Natural Language Processing, Chatbots, Image & Video Analytics), By Solution(Product Recommendation and Planning, Customer Relationship Management, Visual Search, Virtual Assistant), By Service(Professional Services, Managed Services), By Deployment Mode(Cloud, On-Premises), By Application(Predictive Merchandising, Programmatic Advertising, Market Forecasting, In-Store Visual Monitoring & Surveillance), By Region - Industry Forecast 2024-2031


Report ID: SQMIG45C2052 | Region: Global | Published Date: June, 2024
Pages: 252 | Tables: 181 | Figures: 79

Artificial Intelligence (AI) in Retail Market Dynamics

rtificial Intelligence (AI) in Retail Market Drivers

Emphasis on Efficiency and Productivity

  • Retail organizations around the world are focusing on improving their operational efficiency and boosting productivity to stay competitive. Use of AI tools and solutions brings retail companies closer to their goal by providing meaningful insights in every business aspect and through automation for retail operations.  

Global e-Commerce Boom

  • The e-commerce industry experienced a major boom around the world and resulted in a more complex and expansive global retail world. Use of advanced technologies to optimize operations and automate e-commerce activity from product sales to delivery is slated to drive artificial intelligence (AI) in retail market growth in the future.   

rtificial Intelligence (AI) in Retail Market Restraints 

Challenges in Integration

  • Artificial intelligence is a highly advanced technology and integrating it with the traditional retail infrastructure is a major challenge that slows down market growth. Companies are expected to focus on development of AI solutions that are compliant with legacy infrastructure and systems.  

Concerns Regarding Consumer Acceptance and Trust

  • Machine-like interaction and bias are some key concerns that arise when use of AI in the retail industry is discussed. These issues result in poor consumer acceptance and trust along with other complications such as information misuse thereby impeding the adoption of AI solutions in the retail space.
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Artificial Intelligence (AI) in Retail Market is valued at USD 5.59 Billion in 2022 and is expected to grow from USD 7.42 Billion in 2023 to reach USD 71.23 Billion by 2031, at a CAGR of 32.68% during the forecast period (2024-2031).  

Artificial Intelligence (AI) in Retail Market providers is expected to focus on the development and launch of new solutions and platforms to enhance the shopping experience for retail customers. Purchasing patterns, consumer behavior, and checkout patterns can also be analyzed using AI to gain a better insight into the retail landscape and facilitate informed decision-making. Partnerships and collaborations to create better AI-based solutions will also offer new opportunities for all artificial intelligence (AI) in the retail market players in the long run. 'Amazon Web Services (AWS)   ', 'Google LLC   ', 'Microsoft Corporation   ', 'IBM Corporation   ', 'SAP SE ', 'Oracle Corporation   ', 'Salesforce.com, Inc.   ', 'Infosys Limited   ', 'Capgemini SE ', 'Alibaba Group Holding Limited   ', 'Baidu, Inc.   ', 'HCL Technologies Limited   ', 'Wipro Limited   ', 'Tata Consultancy Services Limited (TCS)   ', 'Accenture plc ', 'Intel Corporation   ', 'NVIDIA Corporation   ', 'Cognizant Technology Solutions   ', 'Fujitsu Limited  ', 'Symphony RetailAI'

Retail organizations around the world are focusing on improving their operational efficiency and boosting productivity to stay competitive. Use of AI tools and solutions brings retail companies closer to their goal by providing meaningful insights in every business aspect and through automation for retail operations.  

Personalization of Retail Experience: consumer experience is everything in this rapidly evolving world of changing consumer preferences.  AI in retail companies should target personalization of shopping experience for retail customers to promote engagement and build brand loyalty. Offering personalized discounts, product recommendations, and other things through AI can help retail organizations take their business to the next level.

Presence of key AI and retail organizations in the North American region allows it to hold a dominant stance in the global AI in retail landscape. Retail companies in this region have been quick to integrate AI in their business to enhance their operations and improve customer experience as well. Rising acceptance of AI technologies in the retail landscape of countries such as the United States and Canada will also contribute to the high market share of this region. High investments in AI research and development in this region will also foster new opportunities for artificial intelligence (AI) in retail companies in the future.

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Global Artificial Intelligence in Retail Market

Report ID: SQMIG45C2052

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