Bug Tracking Software Market Size, Share, Growth Analysis, By Organization Size(Small Enterprises, Medium-Sized Enterprises, and Large Enterprises), By Industry Vertical(BFSI, Telecommunication, Manufacturing, Information Technology), By Region - Industry Forecast 2025-2032


Report ID: SQMIG45E2186 | Region: Global | Published Date: March, 2024
Pages: 197 |Tables: 66 |Figures: 80

Bug Tracking Software Market Insights

Bug Tracking Software Market size was valued at USD 288.34 Million in 2023 and is poised to grow from USD 318.24 Million in 2024 to USD 700.76 Million by 2032, growing at a CAGR of 10.37% during the forecast period (2025-2032).

The global bug tracking software market is a dynamic and rapidly evolving sector within the software development and IT industry. Bug tracking software, also known as issue tracking or defect tracking software, plays a crucial role in managing and resolving software-related issues throughout the development lifecycle. It provides a systematic way to track, manage, and communicate software defects, improvements, and new features among development teams, quality assurance personnel, and stakeholders. The market's growth is primarily fueled by the increasing demand for high-quality software and applications in various industries. As software complexity rises and user expectations for seamless experiences intensify, the need for effective bug tracking becomes paramount.

Bug tracking software helps teams identify issues, assign tasks, prioritize fixes, and maintain a comprehensive history of changes. Moreover, the trend towards Agile and DevOps methodologies has further propelled the adoption of bug tracking software. These approaches emphasize iterative development and continuous integration, requiring robust tools to manage and address issues promptly. The bug tracking software market is characterized by a wide range of offerings, from standalone solutions to integrated platforms that include project management, version control, and collaboration features. Cloud-based bug tracking solutions are gaining traction due to their scalability and accessibility.

US Bug Tracking Software Market is poised to grow at a sustainable CAGR for the next forecast year.

Market snapshot - 2025-2032

Global Market Size

USD 261.25 million

Largest Segment

Information Technology

Fastest Growth

Information Technology

Growth Rate

10.37% CAGR

Global Bug Tracking Software Market ($ Bn)
Country Share for North America Region (%)

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Bug Tracking Software Market Segmental Analysis

The global bug tracking software market is segmented on the basis of Organization Size, Deployment Model, Industry Vertical and region. By Organization Size, the market is segmented into Small Enterprises, Medium-Sized Enterprises, and Large Enterprises. By Deployment Model, the market is segmented into On-Premise and Cloud Deployment Model. By Industry Vertical, the market is segmented into BFSI, Telecommunication, Manufacturing, Information Technology, Retail, and Others. By region, the market is segmented into North America, Europe, Asia Pacific, Middle East and Africa, and Latin America.

Bug Tracking Software Market Analysis By Organization Size

Among the organization size segments in the global Bug Tracking Software market, the dominant segment is likely to be Medium-Sized Enterprises (SMEs). Medium-sized enterprises often strike a balance between the agility of small businesses and the resources of large corporations, making them more likely to invest in bug tracking software to streamline their development processes and enhance software quality.

On the other hand, the fastest-growing segment could be Small Enterprises. Small businesses are increasingly recognizing the importance of efficient bug tracking to maintain the quality and reliability of their software products. As the technology landscape becomes more competitive, small enterprises are focusing on delivering high-quality software to gain a competitive edge. This drives their adoption of bug tracking software solutions, boosting the growth of this segment.

Bug Tracking Software Market Analysis By Industry Vertical

The Information Technology (IT) industry vertical stands out as the dominant segment in 2022. Bug tracking software plays a crucial role in the IT sector, helping organizations identify, track, and manage software defects and issues throughout the development and testing processes. Given the high reliance on software applications and systems in the IT industry, effective bug tracking is essential for delivering quality products and ensuring customer satisfaction.

The fastest-growing segment in this market is likely the BFSI (Banking, Financial Services, and Insurance) industry vertical. The BFSI sector increasingly relies on software applications for customer interactions, transactions, and data management. As digital transformation accelerates in this industry, the need for robust bug tracking software becomes paramount to maintain security, compliance, and operational efficiency. The BFSI sector's fast growth is driven by its growing digital footprint, regulatory requirements, and the emphasis on seamless customer experiences.

Global Bug Tracking Software Market By Industry Vertical

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Bug Tracking Software Market Regional Insights

The global bug tracking software market is analyzed based on its regional presence, which includes North America, Europe, Asia Pacific, Middle East and Africa, and Latin America. North America is a dominant region in the Bug Tracking Software market. The presence of a vast number of technology companies, startups, and established enterprises in the United States and Canada has led to substantial adoption of bug tracking software. The region's focus on software development, quality assurance, and tech-driven industries drives the demand for effective bug tracking solutions.

Conversely, Asia-Pacific is the fastest-growing market for Bug Tracking Software. With the rapid expansion of technology adoption, software development, and outsourcing in countries like India, China, Japan, and South Korea, the need for robust bug tracking solutions has surged. The increasing emphasis on delivering high-quality software products, combined with the growing number of IT companies and startups, propels the demand for bug tracking software in this region.

Global Bug Tracking Software Market By Geography
  • Largest
  • Fastest

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Bug Tracking Software Market Dynamics

Bug Tracking Software Market Drivers

Increasing Software Development Activities:

  • The global bug tracking software market is driven by the growing software development activities across various industries. As businesses rely heavily on software applications to streamline operations and enhance customer experiences, the need for efficient bug tracking and issue resolution becomes crucial. Bug tracking software helps development teams identify, prioritize, and rectify software defects, ensuring the delivery of high-quality products to the market.

Focus on Quality Assurance and Customer Satisfaction:

  • In today's competitive market landscape, maintaining high levels of software quality and customer satisfaction is essential. Bug tracking software enables organizations to identify and resolve issues quickly, leading to improved product quality and a positive user experience. As customer expectations rise, companies are increasingly investing in bug tracking tools to ensure their software products are reliable, functional, and free from critical errors.

Bug Tracking Software Market Restraints

Complexity and Learning Curve:

  • Bug tracking software often comes with a learning curve, especially for new users or smaller teams with limited resources. Implementing and effectively using these tools might require training and adjustments to existing workflows. This complexity can slow down adoption, particularly in organizations with limited IT resources or resistance to change.

Integration Challenges:

  • Integrating bug tracking software with existing development and project management tools can be challenging. Incompatibility issues and data synchronization problems might arise, leading to inefficiencies and potential information gaps. The seamless integration of bug tracking software with other tools is crucial for maximizing its benefits and streamlining the development process.

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Bug Tracking Software Market Competitive Landscape

The global bug tracking software market features a competitive landscape characterized by a diverse range of players offering innovative solutions to address software development and quality assurance needs. Established companies like Atlassian, JetBrains, and IBM dominate the market with their comprehensive bug tracking tools that cater to various industries. These companies emphasize integration with other development tools, facilitating seamless workflows. Additionally, newer entrants and startups, such as Zoho and YouTrack, focus on user-friendly interfaces and cost-effective solutions, appealing to small to medium-sized businesses. Open-source options like Bugzilla and Mantis also contribute to the competition by offering customizable solutions with active developer communities. The market is evolving with an emphasis on cloud-based platforms, AI-powered bug detection, and collaboration features. As software quality remains a priority, competition revolves around offering features like real-time reporting, automation, and analytics. Vendors continuously update their offerings to align with agile methodologies and DevOps practices. The competitive landscape is likely to remain vibrant as the demand for efficient bug tracking solutions persists in the software development industry.

Bug Tracking Software Market Top Player’s Company Profile

  • IBM (United States)
  • Microsoft (United States)
  • GitLab (United States)
  • Bugzilla (United States)
  • Redmine (Japan)
  • HP (United States)
  • Freshworks (United States)
  • Assembla (United States)
  • Axosoft (United States)
  • FogBugz (United States)
  • Trac (United States)
  • MantisBT (United States)
  • YouTrack (Czech Republic)
  • Pivotal Tracker (United States)
  • Wrike (United States)
  • Rollbar (United States)
  • Raygun (New Zealand)
  • Trello (United States)
  • Backlog (United States)
  • JIRA (Australia)
  • TestRail (Germany)
  • Usersnap (Austria)

Bug Tracking Software Market Recent Developments

  • In January 2023, Atlassian announced the general availability of its new Jira Software 8.10 release. The release includes a number of new features and improvements, such as a new issue navigator, improved search capabilities, and a new automation framework.
  • In February 2023, Zoho announced the launch of its new Zoho BugTracker. The software is designed to help businesses of all sizes track and manage bugs in their software applications.
  • In March 2023, Microsoft announced the general availability of its new Azure DevOps Server 2022. The release includes a number of new features and improvements, such as a new Kanban board, improved CI/CD pipelines, and a new test management tool.
  • In April 2023, GitLab announced the general availability of its new GitLab 14.0 release. The release includes a number of new features and improvements, such as a new issue tracker, improved code review tools, and a new continuous deployment feature.

Bug Tracking Software Key Market Trends

Integration of Automation and AI:

  • One prominent trend in the Bug Tracking Software market is the increasing integration of automation and artificial intelligence (AI) technologies. As software development becomes more complex and rapid, organizations are adopting bug tracking solutions that leverage automation to streamline processes. AI is being used to intelligently categorize and prioritize bugs, predict potential issues, and even suggest solutions based on historical data. This trend not only enhances the efficiency of bug tracking but also reduces manual efforts, accelerates bug resolution, and improves software quality.

Cloud-Based Bug Tracking:

  • Cloud-based bug tracking software solutions are gaining traction due to their flexibility, scalability, and ease of accessibility. Organizations are moving away from on-premises solutions in favor of cloud-based options that offer real-time collaboration, remote access, and simplified maintenance. Cloud-based bug tracking platforms enable teams to work seamlessly across geographical locations, facilitating collaboration among developers, testers, and stakeholders. Moreover, they often come with integrations to other software development tools, enhancing the overall development lifecycle. This trend reflects the industry's shift toward remote work and the need for efficient, interconnected software development processes.

Bug Tracking Software Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Component types team that Collects, Collates, Correlates, and Analyzes the Data collected by means of Primary Exploratory Research backed by robust Secondary Desk research.

According to our global bug tracking software market analysis, the market has seen steady growth due to the increasing reliance on software applications across various industries. Bug tracking software is essential for identifying, documenting, and managing software defects or bugs, ensuring smoother software development and maintenance processes. The escalating demand for high-quality software products has driven the adoption of bug tracking solutions. These tools help development teams track and resolve issues efficiently, leading to improved software performance and customer satisfaction. Additionally, the growing complexity of software projects necessitates robust bug tracking to maintain product integrity. As software development methodologies evolve towards agile and DevOps practices, bug tracking software has become integral to continuous integration and delivery workflows. This has further propelled the market's growth. However, the market faces competition from integrated project management tools that offer bug tracking features.

Report Metric Details
Market size value in 2023 USD 288.34 Million
Market size value in 2032 USD 700.76 Million
Growth Rate 10.37%
Base year 2024
Forecast period 2025-2032
Forecast Unit (Value) USD Million
Segments covered
  • Organization Size
    • Small Enterprises, Medium-Sized Enterprises, and Large Enterprises
  • Industry Vertical
    • BFSI, Telecommunication, Manufacturing, Information Technology, Retail, and Others
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • IBM (United States)
  • Microsoft (United States)
  • GitLab (United States)
  • Bugzilla (United States)
  • Redmine (Japan)
  • HP (United States)
  • Freshworks (United States)
  • Assembla (United States)
  • Axosoft (United States)
  • FogBugz (United States)
  • Trac (United States)
  • MantisBT (United States)
  • YouTrack (Czech Republic)
  • Pivotal Tracker (United States)
  • Wrike (United States)
  • Rollbar (United States)
  • Raygun (New Zealand)
  • Trello (United States)
  • Backlog (United States)
  • JIRA (Australia)
  • TestRail (Germany)
  • Usersnap (Austria)
Customization scope

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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Bug Tracking Software Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Bug Tracking Software Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Bug Tracking Software Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Bug Tracking Software Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Bug Tracking Software Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Bug Tracking Software Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

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FAQs

Bug Tracking Software Market size was valued at USD 288.34 Million in 2023 and is poised to grow from USD 318.24 Million in 2024 to USD 700.76 Million by 2032, growing at a CAGR of 10.37% during the forecast period (2025-2032).

The global bug tracking software market features a competitive landscape characterized by a diverse range of players offering innovative solutions to address software development and quality assurance needs. Established companies like Atlassian, JetBrains, and IBM dominate the market with their comprehensive bug tracking tools that cater to various industries. These companies emphasize integration with other development tools, facilitating seamless workflows. Additionally, newer entrants and startups, such as Zoho and YouTrack, focus on user-friendly interfaces and cost-effective solutions, appealing to small to medium-sized businesses. Open-source options like Bugzilla and Mantis also contribute to the competition by offering customizable solutions with active developer communities. The market is evolving with an emphasis on cloud-based platforms, AI-powered bug detection, and collaboration features. As software quality remains a priority, competition revolves around offering features like real-time reporting, automation, and analytics. Vendors continuously update their offerings to align with agile methodologies and DevOps practices. The competitive landscape is likely to remain vibrant as the demand for efficient bug tracking solutions persists in the software development industry. 'Atlassian (Australia)', 'JetBrains (Czech Republic)', 'Zoho Corporation (India)', 'IBM (United States)', 'Microsoft (United States)', 'GitLab (United States)', 'Bugzilla (United States)', 'Redmine (Japan)', 'HP (United States)', 'Freshworks (United States)', 'Assembla (United States)', 'Axosoft (United States)', 'FogBugz (United States)', 'Trac (United States)', 'MantisBT (United States)', 'YouTrack (Czech Republic)', 'Pivotal Tracker (United States)', 'Wrike (United States)', 'Rollbar (United States)', 'Raygun (New Zealand)', 'Trello (United States)', 'Backlog (United States)', 'JIRA (Australia)', 'TestRail (Germany)', 'Usersnap (Austria)'

The global bug tracking software market is driven by the growing software development activities across various industries. As businesses rely heavily on software applications to streamline operations and enhance customer experiences, the need for efficient bug tracking and issue resolution becomes crucial. Bug tracking software helps development teams identify, prioritize, and rectify software defects, ensuring the delivery of high-quality products to the market.

One prominent trend in the Bug Tracking Software market is the increasing integration of automation and artificial intelligence (AI) technologies. As software development becomes more complex and rapid, organizations are adopting bug tracking solutions that leverage automation to streamline processes. AI is being used to intelligently categorize and prioritize bugs, predict potential issues, and even suggest solutions based on historical data. This trend not only enhances the efficiency of bug tracking but also reduces manual efforts, accelerates bug resolution, and improves software quality.

The global bug tracking software market is analyzed based on its regional presence, which includes North America, Europe, Asia Pacific, Middle East and Africa, and Latin America. North America is a dominant region in the Bug Tracking Software market. The presence of a vast number of technology companies, startups, and established enterprises in the United States and Canada has led to substantial adoption of bug tracking software. The region's focus on software development, quality assurance, and tech-driven industries drives the demand for effective bug tracking solutions.

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Bug Tracking Software Market

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