Business Process Outsourcing Market Size, Share, Growth Analysis, By Service Type(Finance & Accounting, Human Resource, KPO, Procurement & Supply Chain), By Outsourcing Type(Onshore, Nearshore, Offshore), By End Use(BFSI, Healthcare, Manufacturing, IT & Telecommunications), By Deployment Mode(On-premises, Cloud), By Region - Industry Forecast 2024-2031

Accenture, Amdocs, Infosys Limited, HCL Technologies Limited, CBRE Group Inc., Wipro Limited, and Capgemini are some of the major market participants that will control the world Business Process Outsourcing market in 2021. To survive in the fiercely competitive market, businesses employ inorganic growth tactics like mergers and acquisitions, collaborations, and global expansion. Amdocs and VEON Ltd., a connectivity and internet service provider, entered a seven-year collaboration in October 2021 to provide cutting-edge digital services to VEON's consumers in Uzbekistan and Kazakhstan.

Business Process Outsourcing Market Top Player’s Company Profiles

• Accenture 
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• IBM Corporation 
• Infosys Limited 
• Tata Consultancy Services (TCS) 
• Wipro Limited 
• Capgemini 
• Genpact 
• ADP 
• Conduent 
• NTT DATA 
• HCL Technologies 
• Cognizant Technology Solutions 
• WNS Global Services 
• EXL Service 
• Sutherland Global Services 
• Xerox Corporation 
• CGI Group 
• Tech Mahindra 
• Teleperformance 
• Serco Group 
• Alorica 
• Sitel Group 
• Arvato 
• Transcom

Business Process Outsourcing Market Recent Development

• In March 2021, One of the industry's top leaders, Exela Technologies, partnered with Vocalink, a Mastercard company, to offer a "Request to Pay" solution that is a crucial part of the new PAY.UK payment architecture. The retail payment authority for "PAY.UK" aids in providing payment infrastructure.
• In October 2021, the Confirmation of Payee ("CoP") system solution is a new payment detection and verification system introduced by Exela Technologies that aids in fraud detection, payment process verification, and security.