Global Customer Data Platform Market

Customer Data Platform Market Size, Share, Growth Analysis, By Offering(Platform (Cloud, On-premise), Services (Managed Services, Professional Services (Consulting Services), By Data Channel(Email, Social, SMS, Web), By Type(Data CDP, Analytics CDP, Campaign CDP, Delivery CDP), By Application(Personalized Recommendation, Predictive Analytics, Customer Retention & Engagement, Sales & Marketing Data Segmentation), By Vertical(BFSI, Retail & Ecommerce, Media & Entertainment, Travel & Hospitality), By Region - Industry Forecast 2025-2032


Report ID: SQMIG45D2052 | Region: Global | Published Date: September, 2024
Pages: 165 | Tables: 119 | Figures: 77

Customer Data Platform Market Competitive Landscape

Various key players are involved in the adoption of different types of offerings. An advanced customer data platform helps players update their business skills. In addition, improvement and extension of a current product portfolio further strengthens a vendor's position in the market. Furthermore, the companies are investing in the integration of the customer 360 platform with CDP. For instance, Salesforce Inc. is more investment-focused on the company's efforts to merge & acquire local and regional players to enhance its portfolio of products.

Top Players Company Profiles

  • Adobe 
  • Oracle 
  • SAP 
  • Microsoft 
  • Salesforce 
  • IBM 
  • SAS Institute 
  • Teradata 
  • Informatica 
  • Experian 
  • Pega 
  • Tealium 
  • BlueConic 
  • Lytics 
  • Sitecore 
  • Redpoint Global 
  • Zeta Global 
  • Lotame 
  • V12 Data 
  • mParticle 
  • ActionIQ 
  • Amperity 
  • Acquia 
  • Celebrus 
  • BlueShift 
  • Leadspace 
  • Upland Software 
  • CaliberMind 
  • Insider 
  • Optimove 
  • Listrak 
  • Simon Data 
  • Ometria 
  • Salesmanago 
  • Zeotap

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Customer Data Platform Market size was valued at USD 3.1 billion in 2022 and is poised to grow from USD 5.12 billion in 2023 to USD 74.87 billion by 2031, growing at a CAGR of 39.84% during the forecast period (2024-2031).

Various key players are involved in the adoption of different types of offerings. An advanced customer data platform helps players update their business skills. In addition, improvement and extension of a current product portfolio further strengthens a vendor's position in the market. Furthermore, the companies are investing in the integration of the customer 360 platform with CDP. For instance, Salesforce Inc. is more investment-focused on the company's efforts to merge & acquire local and regional players to enhance its portfolio of products. 'Adobe ', 'Oracle ', 'SAP ', 'Microsoft ', 'Salesforce ', 'IBM ', 'SAS Institute ', 'Teradata ', 'Informatica ', 'Experian ', 'Pega ', 'Tealium ', 'BlueConic ', 'Lytics ', 'Sitecore ', 'Redpoint Global ', 'Zeta Global ', 'Lotame ', 'V12 Data ', 'mParticle ', 'ActionIQ ', 'Amperity ', 'Acquia ', 'Celebrus ', 'BlueShift ', 'Leadspace ', 'Upland Software ', 'CaliberMind ', 'Insider ', 'Optimove ', 'Listrak ', 'Simon Data ', 'Ometria ', 'Salesmanago ', 'Zeotap'

Significant drivers behind the customer data platform market are the rapidly growing demand for a personalized customer experience. Companies in most industries are slowly and methodically realizing how customized marketing practices might help gain better engagement from their consumers and increase brand loyalty. CDPs enable businesses to gather and analyze information from various sources so that businesses can have an integrated profile of their customers, which enables personalized interactions and targeted advertising. Personalized experiences are accorded such importance, and that positively impacts the clients' happiness and inspires brand loyalty. As competition is turning intense, companies are increasingly using CDPs to get insight that helps in efficient customizations and results in overall client journeys. 

Adoption of Artificial Intelligence and Machine Learning: The increase in adoption of AI and ML in organizations is considered one of the significant trends in the Customer Data Platform market. Organizations are applying such advanced technologies to enhance data analysis capabilities and extract more insightful information out of customer data. These technologies, AI and ML, can truly make it possible to automate data segmentation, predictive analytics, as well as even personalize marketing campaigns offering more relevant customer experiences. It not just improved operational efficiency but also competes for companies through faster, more accurate data-driven decisions. The boom in incorporating these technologies with CDPs will be soon. 

With the biggest market share, North America leads the global customer data platform market. The US serves as a center for innovation and growth in this industry as a sizable number of important companies have their headquarters there. The solution providers in the region have been very active in acquiring businesses and supporting innovations to improve their services. Some of the sectors that are using CDP systems to enhance user experience and customer satisfaction levels are retail, banking, insurance, and financial services, and healthcare. North American firms are pulling market leads in the same way through such data-driven activities as they can understand the demands and desires of their customers better. 

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Global Customer Data Platform Market

Report ID: SQMIG45D2052

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