Digital Process Automation Market Size, Share, Growth Analysis, By Component(Solution, Services), By Service(Professional Services (Advisory Services, Implementation Services, Support Services), Managed Services), By Business Function(Sales Process Automation, Supply Chain Automation, Claims Automation, Marketing Automation), By Deployment Type(Cloud, On-Premises), By Organization Size(Small and Medium-Sized Enterprises, Large Enterprises), By Industry Vertical(Manufacturing, Consumer Goods & Retail, Banking, Financial Services), By Region - Industry Forecast 2025-2032


Report ID: SQMIG45F2130 | Region: Global | Published Date: October, 2024
Pages: 197 |Tables: 119 |Figures: 72

Digital Process Automation Market Insights

Digital Process Automation Market size was valued at USD 13.04 Billion in 2023 and is poised to grow from USD 14.79 Billion in 2024 to USD 40.44 Billion by 2032, growing at a CAGR of 13.40% during the forecast period (2025-2032).

The digital process automation market is positioned for substantial growth, driven primarily by the increasing demand for automation and the widespread adoption of low code automation platforms. However, this expansion is not without challenges. The market grapples with compatibility issues related to existing business process applications and services, which pose obstacles to seamless integration. 

A notable inhibiting factor is the concern about data security and privacy, especially given that process automation involves handling sensitive personal data. Despite these challenges, numerous opportunities are present in this landscape. There is a growing need to streamline business processes, creating a conducive environment for innovation. Furthermore, the integration of Artificial Intelligence (AI) and Machine Learning (ML) stands as a promising avenue, providing opportunities to enhance automation capabilities and efficiency within the market.

Market snapshot - 2024-2031

Global Market Size

USD 12.40 billion

Largest Segment

Service

Fastest Growth

Service

Growth Rate

12.6% CAGR

Digital Process Automation Market ($ Bn)
Country Share for North America Region (%)

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Digital Process Automation Market Segmental Analysis

Global Digital Process Automation Market is segmented by Component, Service, Professional Service, Business Function, Deployment Type, Organization Size, Industry Vertical, and region. Based on Component, the market is segmented into Solution, and Services. Based on Service, the market is segmented into Professional Services (Advisory Services, Implementation Services, Support Services), and Managed Services. Based on Business Function, the market is segmented into Sales Process Automation, Supply Chain Automation, Claims Automation, and Marketing Automation. Based on Deployment Type, the market is segmented into Cloud, and On-Premises. Based on Organization Size, the market is segmented into Small and Medium-Sized Enterprises, and Large Enterprises. Based on Industry Vertical, the market is segmented into Manufacturing, Consumer Goods and Retail, Banking, Financial Services, and Insurance, Telecom and IT, Transportation and Logistics, Energy and Utilities, Media and Entertainment, Healthcare, and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa. 

Analysis by Enterprise Size 

Based on our research, the large enterprise emerged as the largest sub-segment in the context of the Global Digital Process Automation Market. These enterprises have been found to be the key markets for digital process automation because of their large IT spending and increasing focus on improving business performance. The increased need to adapt to the new forms of work during the COVID-19 outbreak as well as the general trend towards utilizing digital technologies for improving business performance have also contributed to the capturing of large enterprises by automation technologies. Furthermore, the growing intricacy of operations and the global necessity of the integrated application of sophisticated automation solutions across various business sectors are forcing giant enterprises to seek for better results. 

On the other hand, the sub-segment of SMEs is the most rapidly developing one in the Global Digital Process Automation Market. SMEs are gradually engaging more in digital process automation since it is now evident that such processes results in cost reduction, increased efficiency and better customer satisfaction. Cloud computing is on the rise and there are ever increasing number of resources and cheap and effective automation tools that are available in the market which helps SMEs in implementing it. In the same respect, the competition for better agility and responsiveness is compelling SMEs to adopt digital process automation at a very high rate for them to compete with the large firms in the market.

Digital Process Automation Market By Enterprise Size

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Digital Process Automation Market Regional Insights

During the forecast period, North America is poised to assert its dominance within the Digital Process Automation (DPA) market, particularly in phrases of revenue generation and the importance of strategic making plans now not in the place of job. 

At the same time, Asia Pacific has emerged as the second quickest developing market within the international, specifically in Digital Process Automation (DPA) This upward trend is because of several essential elements, together with the increasing adoption of virtual technologies, growing call for cloud-based solutions and complex desires for procedure automation.

Digital Process Automation Market By Region
  • Largest
  • Fastest

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Digital Process Automation Market Dynamics

Drivers

Increasing Adoption of the Low-code Automation Platform

  • Digital system automation stands as a catalyst for profound organizational change, reshaping enterprise strategies via optimizing enterprise methods to supply a broader variety of products and services that provide vital enterprise capability, empowering businesses in the event that they build and implement them it innovates a new utility or solution faster, all with much less code obtained without having to feature additional lines of code. Integrating sustainability is proving to be an important component in bridging the space between business objectives and IT abilities, making it easier to construct purchaser-centric programs faster in a collaborative design and development environment within the field.

Restraints

Insufficient Technical Knowledge

  • In nowadays business surroundings, groups use state-of-the-art technologies together with superior analytics and business intranets, requiring high tiers of technical information for successful making plans. Similarly, scheduling the mission can produce loads of complicated effects relying on the form of automation used and its negative aspects. These capabilities are essential to live abreast of the modern-day techniques and solutions regularly occurring within industry. By developing technological information and research, companies make sure that they can navigate the complexity of automation, adapt to the evolving surroundings, and gain the most advantages of simplified methods for their companies.

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Digital Process Automation Market Competitive Landscape

The competitive landscape within the Digital Process Automation market is dynamic, marked by a combination of well-established brands, emerging players, and niche producers. Innovation stands out as a crucial competitive factor, prompting leading brands to allocate resources to research and development. This investment aims to introduce new flavors, packaging formats, and health-focused variations to address evolving consumer preferences.

Top Player’s Company Profiles

  • IBM (US) 
  • Pegasystems (US) 
  • Appian (US) 
  • Oracle (US) 
  • Software AG (Germany) 
  • OpenText Corporation (Canada) 
  • DXC Technology (US) 
  • Infosys (India) 
  • Cognizant (US) 
  • Mindtree (India) 
  • Newgen Software (India) 
  • Bizagi (UK) 
  • Nintex (US) 
  • Integrify (US) 
  • Innov8tif (Malaysia) 
  • Novatio Solutions (US) 
  • Bonitasoft (France) 
  • Cortex (UK) 
  • PMG (US)

Recent Developments

  • In March 2023, Telecom Egypt (TE), a prominent network provider in the country, unveiled a strategic collaboration with IBM aimed at integrating intelligent automation technologies into its operations support systems (OSS). This partnership entails leveraging IBM Cloud Pak for Watson AIOps, operating on RedHat OpenShift, and implementing IBM Robotic Process Automation (RPA) solutions across TE's mobile, fixed, and core networks. The envisioned solution is poised to offer TE a comprehensive view of its entire IT infrastructure, empowering the company to innovate swiftly, curtail operational expenses, and markedly reduce troubleshooting and resolution times for network-related events.
  • In February 2022, Nokia and Atos initiated a global collaboration focused on delivering cutting-edge 4/5G private wireless networking solutions and associated digital services for enterprises. This joint venture aims to foster novel working methodologies, fostering increased operational efficiency for businesses. By uniting the strengths of both companies in edge and cloud computing, the combined product, hosted on servers from Atos or Nokia, is tailored to support businesses navigating the transition to the 4.0 industrial revolution. This collaboration not only promises advanced technological solutions but also signifies a concerted effort to empower enterprises with the tools needed to thrive in an era of transformative technological evolution.

Digital Process Automation Key Market Trends

  • Responding to the demand for innovation and recognizing the obstacles offered by means of present day technology, groups of all sizes, structures and enterprise fashions are embracing virtual technique automation drug atomic length. Implementing a robotic device for enterprise purposes subsidized via a sturdy foundation of synthetic intelligence and gadget mastering gives companies a huge aggressive advantage.

Digital Process Automation Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Correlates, and Analyses the Data collected by means of Primary Exploratory Research backed by robust Secondary Desk research.  

Digital Process Automation marketplace analysis exhibits a dynamic marketplace with some standout developments and problems. Prioritizing business efficiencies and streamlining commercial enterprise approaches remain key desires for go-useful agencies. By automating and streamlining manual, repetitive duties, groups can obtain vast discounts in mistakes, get rid of bottlenecks, and boom the general efficiency in their systems This digital management procedure this function in automation no longer handiest guarantees accuracy and performance however additionally positions agencies to manage the complexities of these days’s commercial enterprise environment in fast and efficient.

Report Metric Details
Market size value in 2022 USD 11.5 billion
Market size value in 2031 USD 35.66 billion
Growth Rate 13.40%
Base year 2023
Forecast period 2024-2031
Forecast Unit (Value) USD Billion
Segments covered
  • Component
    • Solution, Services
  • Service
    • Professional Services (Advisory Services, Implementation Services, Support Services), Managed Services
  • Business Function
    • Sales Process Automation, Supply Chain Automation, Claims Automation, Marketing Automation
  • Deployment Type
    • Cloud, On-Premises
  • Organization Size
    • Small and Medium-Sized Enterprises, Large Enterprises
  • Industry Vertical
    • Manufacturing, Consumer Goods & Retail, Banking, Financial Services, and Insurance, Telecom and IT, Transportation and Logistics, Energy and Utilities, Media and Entertainment, Healthcare, Others
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • IBM (US) 
  • Pegasystems (US) 
  • Appian (US) 
  • Oracle (US) 
  • Software AG (Germany) 
  • OpenText Corporation (Canada) 
  • DXC Technology (US) 
  • Infosys (India) 
  • Cognizant (US) 
  • Mindtree (India) 
  • Newgen Software (India) 
  • Bizagi (UK) 
  • Nintex (US) 
  • Integrify (US) 
  • Innov8tif (Malaysia) 
  • Novatio Solutions (US) 
  • Bonitasoft (France) 
  • Cortex (UK) 
  • PMG (US)
Customization scope

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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Digital Process Automation Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Digital Process Automation Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Digital Process Automation Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Digital Process Automation Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Digital Process Automation Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Digital Process Automation Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.

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FAQs

Global Digital Process Automation Market size was valued at USD 11.5 billion in 2022 and is poised to grow from USD 13.04 billion in 2023 to USD 35.66 billion by 2031, growing at a CAGR of 13.40% during the forecast period (2024-2031).

The competitive landscape within the Digital Process Automation market is dynamic, marked by a combination of well-established brands, emerging players, and niche producers. Innovation stands out as a crucial competitive factor, prompting leading brands to allocate resources to research and development. This investment aims to introduce new flavors, packaging formats, and health-focused variations to address evolving consumer preferences. 'IBM (US) ', 'Pegasystems (US) ', 'Appian (US) ', 'Oracle (US) ', 'Software AG (Germany) ', 'OpenText Corporation (Canada) ', 'DXC Technology (US) ', 'Infosys (India) ', 'Cognizant (US) ', 'Mindtree (India) ', 'Newgen Software (India) ', 'Bizagi (UK) ', 'Nintex (US) ', 'Integrify (US) ', 'Innov8tif (Malaysia) ', 'Novatio Solutions (US) ', 'Bonitasoft (France) ', 'Cortex (UK) ', 'PMG (US)'

Digital system automation stands as a catalyst for profound organizational change, reshaping enterprise strategies via optimizing enterprise methods to supply a broader variety of products and services that provide vital enterprise capability, empowering businesses in the event that they build and implement them it innovates a new utility or solution faster, all with much less code obtained without having to feature additional lines of code. Integrating sustainability is proving to be an important component in bridging the space between business objectives and IT abilities, making it easier to construct purchaser-centric programs faster in a collaborative design and development environment within the field.

Responding to the demand for innovation and recognizing the obstacles offered by means of present day technology, groups of all sizes, structures and enterprise fashions are embracing virtual technique automation drug atomic length. Implementing a robotic device for enterprise purposes subsidized via a sturdy foundation of synthetic intelligence and gadget mastering gives companies a huge aggressive advantage.

During the forecast period, North America is poised to assert its dominance within the Digital Process Automation (DPA) market, particularly in phrases of revenue generation and the importance of strategic making plans now not in the place of job. 

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