Digital Workplace Market Size, Share, Growth Analysis, By Component(Solutions (Unified communication and collaboration, Unified endpoint management, Enterprise mobility and management), Services (Professional services), By Deployment(On-premises, Cloud), By Organization Size(Enterprises, SMEs), By Vertical(BFSI, Consumer goods and retail, Telecommunication and ITeS, Manufacturing), By Region - Industry Forecast 2024-2031

In 2023, North America dominated the market, accounting for 34.2% of the revenue. The growing regional collaboration for the digital workplace can be attributed to emerging technologies such as AI, BYOD, widespread use of enterprise travel management solutions and others. Many local workplace transformation service providers are using cloud technology and artificial intelligence (AI) are rapidly entering their service offerings. For example, in May 2020, IBM launched IBM Talent & Transformation, a business solution that uses AI to bridge the skills gap in human resources. The solution enables professionals in multiple fields, including HR, legal, finance and marketing, to adopt digital technology. Furthermore, with the increased manufacturing, retail and automotive activities of the region, there is a huge demand for software and robotic solutions which ultimately drives the growth of the market. 

Asia-Pacific is expected to grow at a substantial CAGR of 23.6% during the forecast period owing to rapid adoption of digitization by various industries and growing cloud platforms in the industry. For example, in June 2020, Tata Consultancy Services (TCS) Ltd., with the support of the Singapore Economic Development Board, established a Digital Acceleration Center (DAC) to help Singapore businesses recover from COVID-19. Furthermore, TCS will provide opportunities for Singapore universities to complete through the Business Singapore SGUnited Traineeships Programme, which includes digital workplace, Internet of Things (IoT), AR etc. These initiatives in technology have provided new opportunities for local market players to expand their digital offices.