Email Marketing Software Market Size, Share, Growth Analysis, By Channel(Business-to-Business (B2B) and Business-to-Customers (B2C)), By Application(Email Lead Generation, Sales Reporting, and Customer Management.), By Region - Industry Forecast 2025-2032


Report ID: SQMIG45E2190 | Region: Global | Published Date: March, 2024
Pages: 197 |Tables: 61 |Figures: 65

Email Marketing Software Market Insights

Email Marketing Software Market size was valued at USD 1.41 Billion in 2023 and is poised to grow from USD 1.58 Billion in 2024 to USD 3.85 Billion by 2032, growing at a CAGR of 11.8% during the forecast period (2025-2032).

The global email marketing software market has witnessed substantial growth as businesses increasingly recognize the value of targeted communication and engagement with their customers. Email marketing software offers a comprehensive suite of tools and features that enable organizations to create, automate, analyze, and optimize their email campaigns, ultimately enhancing customer interactions and driving business growth. Key factors driving the growth of the email marketing software market include the rising adoption of digital marketing strategies, the need for personalized and relevant communication, and the measurable return on investment (ROI) that email campaigns can deliver. Businesses across various industries, including retail, e-commerce, finance, and healthcare, are leveraging email marketing software to connect with their audience, promote products or services, and build brand loyalty.

One of the prominent trends within the market is the integration of advanced technologies, such as artificial intelligence (AI) and machine learning (ML), to enhance campaign targeting, content personalization, and optimization. These technologies enable marketers to segment audiences more effectively, predict user behavior, and automate certain aspects of the email marketing process, leading to more efficient and impactful campaigns. Moreover, stringent data protection regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), have necessitated greater emphasis on data security and compliance within email marketing practices. Email marketing software providers are increasingly focusing on offering features that ensure data privacy and enable marketers to adhere to these regulations.

US Email Marketing Software Market is poised to grow at a sustainable CAGR for the next forecast year.

Market snapshot - 2025-2032

Global Market Size

USD 1.26 billion

Largest Segment

Email Lead Generation

Fastest Growth

Email Lead Generation

Growth Rate

11.8% CAGR

Global Email Marketing Software Market ($ Bn)
Country Share for North America Region (%)

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Email Marketing Software Market Segmental Analysis

The global email marketing software market is segmented on the basis of Channel, Deployment, Enterprise Size, Application, and region. By Channel, the market is segmented into Business-to-Business (B2B) and Business-to-Customers (B2C). By Deployment, the market is segmented into On-Premise and Cloud. By Enterprise Size, the market is segmented into Large Enterprises, Small, and Medium Enterprises. By Application, the market is segmented into Email Lead Generation, Sales Reporting, and Customer Management. By region, the market is segmented into North America, Europe, Asia Pacific, Middle East and Africa, and Latin America.

Email Marketing Software Market Analysis By Channel

In the global email marketing software market, both the Business-to-Business (B2B) and Business-to-Customers (B2C) segments play crucial roles. However, in terms of dominance, the B2C segment holds a prominent position. B2C email marketing software is widely used by companies to directly engage with individual consumers, offering personalized promotions, updates, and information. The B2C segment's dominance is attributed to the sheer volume of consumer-oriented businesses and the widespread use of email as a marketing communication channel.

On the other hand, the fastest-growing segment within the global Email Marketing Software market is the Business-to-Business (B2B) segment. B2B email marketing software is gaining traction due to its effectiveness in targeting specific decision-makers within organizations and providing them with tailored content and solutions. This segment's growth is propelled by the increasing adoption of email marketing strategies by B2B companies looking to establish meaningful connections with their target clients, build brand awareness, and drive lead generation.

Email Marketing Software Market Analysis By Application

In the global email marketing software market, the application segment of Email Lead Generation stands out as the dominant force. As businesses increasingly recognize the importance of building and nurturing customer relationships, email marketing has become a powerful tool for generating leads and driving engagement. Email lead generation involves capturing potential customer information and converting them into prospects, making it a fundamental component of modern marketing strategies. Organizations across industries leverage email campaigns to attract, inform, and engage potential customers, thereby fueling the dominance of the Email Lead Generation segment.

On the other hand, the Sales Reporting segment emerges as the fastest-growing segment in the Email Marketing Software market. Sales reporting plays a crucial role in measuring the effectiveness of email marketing campaigns and understanding their impact on the sales funnel. As businesses strive to optimize their marketing efforts and make data-driven decisions, the demand for robust sales reporting tools within email marketing software solutions has seen rapid expansion. Sales reporting enables businesses to track key metrics, analyze conversion rates, and refine strategies, making it an indispensable part of the email marketing process.

Global Email Marketing Software Market By Application

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Email Marketing Software Market Regional Insights

The global email marketing software market is analyzed based on its regional presence, which includes North America, Europe, Asia Pacific, Middle East and Africa, and Latin America. North America, particularly the United States, has been a dominant player in the global email marketing software market. The region boasts a mature digital ecosystem, a large number of businesses, and a high level of technological adoption. Many established email marketing software providers are headquartered in North America, and the region has a substantial customer base.

As for the fastest growing segment, Asia-Pacific showcases remarkable growth. The Asia-Pacific region, with countries like China, India, and Southeast Asian nations, has been experiencing rapid digital transformation and increasing internet penetration. As a result, businesses in this region are increasingly adopting digital marketing strategies, including email marketing. The growing e-commerce sector, coupled with the rise of mobile internet usage, has contributed to the significant demand for email marketing software in Asia-Pacific.

Global Email Marketing Software Market By Geography
  • Largest
  • Fastest

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Email Marketing Software Market Dynamics

Email Marketing Software Market Drivers

Digital Transformation and Online Marketing Trends:

  • The global shift towards digitalization and the increasing reliance on online marketing strategies have significantly fueled the demand for email marketing software. Businesses of all sizes recognize the importance of maintaining an online presence and engaging with their target audiences through personalized email campaigns. Email marketing software provides tools for segmentation, automation, and analytics, enabling companies to effectively reach and connect with their customers, thereby driving sales and brand loyalty.

Data-Driven Marketing and Personalization:

  • Email marketing software leverages data analytics to create targeted and personalized email campaigns. As businesses gather more customer data, they can tailor content and offers to individual preferences, increasing the likelihood of engagement and conversions. This data-driven approach enhances customer satisfaction and leads to improved ROI for marketing efforts, encouraging the adoption of email marketing software.

Email Marketing Software Market Restraints

Privacy and Data Protection Regulations:

  • Stringent data protection regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), impose strict requirements on the collection, storage, and use of personal data. Email marketing software companies must navigate complex compliance landscapes, potentially leading to increased costs and legal challenges. Non-compliance can result in significant fines, impacting the adoption and expansion of email marketing software.

Email Fatigue and Deliverability Challenges:

  • The proliferation of email marketing campaigns has led to email fatigue among consumers. Overwhelmed by promotional emails, recipients often ignore or mark messages as spam. This diminishes the effectiveness of email marketing efforts and reduces open rates. Additionally, ensuring high deliverability rates requires constant monitoring of spam filters and optimizing content to avoid being flagged as unwanted. Deliverability challenges can hamper the success of email marketing campaigns and hinder the growth of the software market.

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Email Marketing Software Market Competitive Landscape

The global email marketing software market is characterized by intense competition among key players vying for market share. Established software providers like Mailchimp, HubSpot, and Constant Contact dominate with feature-rich platforms, extensive user bases, and strong brand recognition. New entrants are gaining ground through innovative features and user-friendly interfaces. The market also witnesses competition from integrated marketing suites offered by Salesforce, and Oracle. Competitive strategies include continuous product enhancements, personalized automation capabilities, and integration with customer relationship management systems. As businesses increasingly prioritize digital communication and engagement, the email marketing software market remains dynamic and competitive, driven by the demand for effective customer outreach and conversion optimization.

Email Marketing Software Market Top Player’s Company Profile

  • Salesforce, Inc. (U.S.)
  • Constant Contact, Inc. (U.S.)
  • Klaviyo (U.S.)
  • Jivox Corporation (U.S.)
  • Benchmark Internet Group, LLC (U.S.)
  • Mailjet (France)
  • Mailchimp (U.S.)

Email Marketing Software Market Recent Developments

  • In April 2023: Shopify announced an advanced email marketing smartphone application that offers free email plans with the ability to send 2,500 emails every month for free.
  • In June 2023: SysTools released Email Migration software and Cloud Data Migration Service to expedite the digital transformation. This program simplifies operations, reduces the chance of data loss, and provides consumers with a painless data-moving experience.
  • In July 2023: Mailchimp announced a new feature called "Audience Insights" that helps businesses better understand their email subscribers. This feature uses machine learning to analyze subscriber data and provide insights into things like interests, demographics, and purchase behavior.

Email Key Marketing Software Key Market Trends

  • Personalization and Automation: Email marketing software is increasingly integrating advanced personalization and automation features. Marketers are leveraging AI and machine learning algorithms to analyze user behavior, preferences, and engagement patterns. This enables them to create highly targeted and personalized email campaigns that resonate with individual recipients. Automated workflows allow for timely and relevant follow-ups, leading to improved customer engagement and higher conversion rates. The trend towards personalization and automation underscores the industry's focus on delivering tailored and valuable content to recipients, enhancing overall campaign effectiveness.
  • Integration with Multichannel Marketing: Email marketing is no longer operating in isolation; instead, it is becoming an integral part of broader multichannel marketing strategies. Modern email marketing software platforms are designed to seamlessly integrate with other marketing channels such as social media, content marketing, and customer relationship management (CRM) systems. This integration allows marketers to create cohesive and consistent campaigns across various touchpoints, ensuring a unified brand message and a more holistic customer experience. The trend towards multichannel integration highlights the importance of creating cohesive marketing strategies that leverage multiple communication channels to reach and engage target audiences effectively.

Email Marketing Software Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Component types team that Collects, Collates, Correlates, and Analyzes the Data collected by means of Primary Exploratory Research backed by robust Secondary Desk research.

According to our global email marketing software market analysis, the market has witnessed substantial growth as businesses increasingly recognize the effectiveness of email campaigns in reaching and engaging their target audiences. This market offers a range of software solutions that facilitate the creation, automation, tracking, and analysis of email marketing campaigns. Key drivers of market growth include the rise of digital marketing, personalized customer communication, and the need for data-driven insights to optimize campaigns. The market is characterized by a diverse array of vendors, from established players to emerging startups, competing to offer user-friendly interfaces, advanced automation features, and integration capabilities with other marketing tools. Challenges in the market include concerns about data privacy and regulations, as well as competition from alternative communication channels. However, the continued focus on customer relationship management, data analytics, and marketing automation is expected to drive further innovation and expansion in the email marketing software market, enabling businesses to build more targeted and engaging email campaigns to connect with their audiences.

Report Metric Details
Market size value in 2023 USD 1.41 Billion
Market size value in 2032 USD 3.85 Billion
Growth Rate 11.8%
Base year 2024
Forecast period 2025-2032
Forecast Unit (Value) USD Billion
Segments covered
  • Channel
    • Business-to-Business (B2B) and Business-to-Customers (B2C)
  • Application
    • Email Lead Generation, Sales Reporting, and Customer Management.
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • Salesforce, Inc. (U.S.)
  • Constant Contact, Inc. (U.S.)
  • Klaviyo (U.S.)
  • Jivox Corporation (U.S.)
  • Benchmark Internet Group, LLC (U.S.)
  • Mailjet (France)
  • Mailchimp (U.S.)
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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Email Marketing Software Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Email Marketing Software Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Email Marketing Software Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Email Marketing Software Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Email Marketing Software Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Email Marketing Software Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.

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FAQs

Email Marketing Software Market size was valued at USD 1.41 Billion in 2023 and is poised to grow from USD 1.58 Billion in 2024 to USD 3.85 Billion by 2032, growing at a CAGR of 11.8% during the forecast period (2025-2032).

The global email marketing software market is characterized by intense competition among key players vying for market share. Established software providers like Mailchimp, HubSpot, and Constant Contact dominate with feature-rich platforms, extensive user bases, and strong brand recognition. New entrants are gaining ground through innovative features and user-friendly interfaces. The market also witnesses competition from integrated marketing suites offered by Salesforce, and Oracle. Competitive strategies include continuous product enhancements, personalized automation capabilities, and integration with customer relationship management systems. As businesses increasingly prioritize digital communication and engagement, the email marketing software market remains dynamic and competitive, driven by the demand for effective customer outreach and conversion optimization. 'Oracle Corporation (U.S.)', 'Salesforce, Inc. (U.S.)', 'HubSpot, Inc. (U.S.)', 'Campaign Monitor (U.S.)', 'Constant Contact, Inc. (U.S.)', 'Klaviyo (U.S.)', 'Jivox Corporation (U.S.)', 'Benchmark Internet Group, LLC (U.S.)', 'Mailjet (France)', 'Mailchimp (U.S.)'

The global shift towards digitalization and the increasing reliance on online marketing strategies have significantly fueled the demand for email marketing software. Businesses of all sizes recognize the importance of maintaining an online presence and engaging with their target audiences through personalized email campaigns. Email marketing software provides tools for segmentation, automation, and analytics, enabling companies to effectively reach and connect with their customers, thereby driving sales and brand loyalty.

Personalization and Automation: Email marketing software is increasingly integrating advanced personalization and automation features. Marketers are leveraging AI and machine learning algorithms to analyze user behavior, preferences, and engagement patterns. This enables them to create highly targeted and personalized email campaigns that resonate with individual recipients. Automated workflows allow for timely and relevant follow-ups, leading to improved customer engagement and higher conversion rates. The trend towards personalization and automation underscores the industry's focus on delivering tailored and valuable content to recipients, enhancing overall campaign effectiveness.

The global email marketing software market is analyzed based on its regional presence, which includes North America, Europe, Asia Pacific, Middle East and Africa, and Latin America. North America, particularly the United States, has been a dominant player in the global email marketing software market. The region boasts a mature digital ecosystem, a large number of businesses, and a high level of technological adoption. Many established email marketing software providers are headquartered in North America, and the region has a substantial customer base.

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Email Marketing Software Market

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