Enterprise A2P SMS Market Size, Share, Growth Analysis, By Deployment(On-Premises, Cloud), By Application(Pushed Content Services, Customer Relationship Management Services, Promotion, Marketing), By End User(BFSI, Retail, E-commerce, Travel), By Region - Industry Forecast 2024-2031

Key players are forming strategic alliances and working together to increase commercial opportunities, including Orange Business Services, Global Message Services, Infobip Ltd, Smsglobal, Tyntec Group Limited, Vodafone Group Plc, Genesys Telecommunications, Mitto, and CLX Communications AB. In order to offer business solutions for client interaction, the organisations are also entering into partnerships with network operators. These players are making investments in cutting-edge messaging systems to support message delivery systems. To obtain a competitive edge, leading organisations in the industry are concentrating on using new technology and innovative techniques. In order to meet the growing need for CRM services, particularly in emerging nations, they are also working in partnership with the government and the BFSI sector.

Enterprise A2P SMS Market Top Players Company Profiles

• Orange Business Services
• Infobip Ltd
• Tyntec Group Limited
• Syniverse Technologies LLC
• CLX Communications AB (now Sinch AB)
• SAP SE
• Tata Communications Ltd.
• Twilio Inc.
• mGage (a Vivial Company)
• Vonage Holdings Corp.
• Clickatell Pty Ltd.
• Route Mobile Limited
• SMSGlobal Pty Ltd.
• Nexmo, Inc. (a Vonage Company)
• Genesys Telecommunications Laboratories, Inc.
• Plivo Inc.
• Proximus Group
• Karix (formerly known as mGage India)
• Kaleyra, Inc.
• MessageBird B.V.
• 3Cinteractive Corp. (now part of Apptentive)

Enterprise A2P SMS Market Recent Development

• In April 2021, HubSpot introduced Operations Hub, a new addition to its CRM platform and suite of tools. The new programme will help companies unify their data, automate processes, and align team members around the core goal of delivering memorable experiences to customers.
• In April 2021, Pipeliner CRM announced the launch of a reporting and analytics solution for its CRM platform. It will provide insights into past, current, and future performance trends and allow consumers to interpret data utilizing descriptive, diagnostic, predictive, and prescriptive analytics.
• In January 2021, Mitto announced a partnership agreement with all four mobile network operators in Tajikistan for A2P SMS. This will help the company offer reliable A2P messages for industries such as logistics, commerce, and entertainment, thereby enhancing their customer engagement.