Global Interactive Kiosk Market

Interactive Kiosk Market Size, Share, Growth Analysis, By Type(Self-Service Kiosks, Retail Kiosks, Financial Service Kiosks, Ticketing Kiosks), By Industry Vertical(Retail, Healthcare, Banking, Financial Services), By Technology(Touch-Based Kiosks, Gesture-Based Kiosks, Voice Recognition Kiosks, Biometric-Enabled Kiosks), By Region - Industry Forecast 2025-2032

Report ID: SQMIG20D2187 | Region: Global | Published Date: February, 2024
Pages: 157 | Tables: 103 | Figures: 76

Interactive Kiosk Market News

  • In December 2023, Redyref Interactive Kiosks, a provider of interactive kiosk software and services, has acquired Livewire Digital, a kiosk software provider. This strategic partnership represents a significant milestone for both companies, reinforcing their commitment to delivering cutting-edge customer engagement solutions across diverse industries.

     

  • In November 2023, Seoul has deployed multilingual interactive translation kiosks. These kiosks utilise AI-powered translation engine and digital technology that converts audio to text. This service has been developed in collaboration with tourism startup Flitto to enable international tourists to converse with Korean guides in native languages.

  • In August 2023, Diebold Nixdorf (OTC: DBDQQ) received confirmation of the approval for new shares to be relisted on the New York Stock Exchange (NYSE). Shareholders are expected to be able to trade the newly issued common stock starting August 14 at the market open, using the symbol "DBD." Concurrently, Diebold Nixdorf has disclosed its financial results for the second quarter of 2023.
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Interactive Kiosk Market size was valued at USD 30.47 billion in 2022 and is poised to grow from USD 32.63 billion in 2023 to USD 56.49 billion by 2031, growing at a CAGR of 7.1% in the forecast period (2024-2031).

The competitive environment of the Interactive kiosk market is dynamic and characterized by the presence of established industry players and a growing number of emerging vendors. Established companies leverage their technological expertise and extensive distribution networks to maintain a competitive edge. Moreover, a focus on research and development is a common strategy to introduce innovative features, enhancing the functionality and user experience of interactive kiosks. This competitive environment fosters continuous advancements in technology, contributing to the evolution of interactive kiosk offerings. 'NCR Corporation', 'Diebold Nixdorf', 'KIOSK Information Systems', 'Glory Solutions', 'Olea Kiosks', 'Frank Mayer and Associates', 'Source Technologies', 'Meridian Kiosks', 'Embross', 'REDYREF', 'Touch Screen Solutions', 'Advantech Co., Ltd.', 'Advanced Kiosks', 'Lilitab, LLC', 'Hyosung TNS', 'HT Kiosk', 'PBT Industrial', 'Evoke Creative', 'VeriFone', 'RedyRef Interactive Kiosks'

The increasing demand for seamless and efficient customer interactions across various industries, including retail, healthcare, and hospitality, has been a primary driver. Interactive kiosks offer a user-friendly interface for tasks such as self-checkout, information retrieval, and ticketing, enhancing overall customer experience. Moreover, the ongoing advancements in technology, such as touchscreens, biometrics, and AI-powered interfaces, play a crucial role in expanding the capabilities and appeal of interactive kiosks.

The integration of advanced technologies to enhance user experiences. Touchless interfaces, powered by gesture recognition and voice commands, are gaining traction, driven by the increased emphasis on hygiene and the demand for more intuitive interactions. Another emerging trend is the deployment of interactive kiosks with artificial intelligence (AI) capabilities, allowing for personalized and context-aware user interactions.

Due to the mature technological landscape, high consumer adoption of self-service solutions, and a robust retail sector, North America, particularly the United States, has been a significant contributor to the interactive kiosk market. Moreover, the presence of key market players, a tech-savvy consumer base, and huge demand for interactive kiosks in sectors such as healthcare, transportation, and hospitality further contributes to North America's dominance.

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Global Interactive Kiosk Market

Report ID: SQMIG20D2187

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