USD 25.1 billion
IT Operations Analytics Market Size, Share, Growth Analysis, By Offering (Solution, Services), By Data Source (Machine Data, Wire Data), By Technology (Descriptive Analytics, Predictive Analytics), By Region - Industry Forecast 2025-2032
Report ID:
SQMIG45B2093 |
Region:
Global |
Published Date: December, 2024
Pages:
165
|Tables:
121
|Figures:
77
IT Operations Analytics Market Insights
IT Operations Analytics Market size was valued at USD 34.31 Billion in 2023 and is poised to grow from USD 46.9 Billion in 2024 to USD 571.95 Billion by 2032, growing at a CAGR of 36.70% during the forecast period (2025-2032).
Analytics tools in operations are becoming more accessible for general-purpose IT and analysis due to an increase in data sources, data volumes, and use cases as big data and analytics technologies have matured. Additionally, the long-term market growth is likely to be aided by the IoT-led data explosion and the application of AI and ML for operational analytics. In order to help the users to make decisions and recognise potential threats, IT Operations Analytics (ITOA) is used to monitor systems and collect, process, analyse, and infer data from various sources of IT operations.
Due to the digitization initiatives made by incumbents across various industry verticals, operational analytics has elevated to the status of a strategic priority for organisations. According to a recent industry report, about 600 executives from the US, China, Germany, France, and the UK claim that the organisations are focusing their analytics initiatives more on operations than consumer-focused processes.
The IT landscape has been limited with resources to manage the dynamic IT infrastructure despite the variety of business types. Almost all aspects of a business are recorded in the operational IT data. Data is generated continuously throughout as a result of the constant use of IT services, technology infrastructure, and IT applications. To manage IT operations effectively, all raw, poly-structured, and unstructured data is essential. IT operation analytics solutions are probably going to provide strong tools that can assist in generating the necessary insights to proactively assess the impacts, risks, and identify potential outages arising from IT operations in a business environment.
The COVID-19 pandemic had a significant influence on global production, supply, and demand for goods and services. Because it had a financial impact on both governments and industries equally, it has disrupted the market and the supply chain. Despite this economic unrest, the ITOA market is predicted to develop because of improved internet connectivity, lower component costs, rising demand for connected devices, reasonably priced cloud computing services, and rising IT spending by governments around the globe. Additionally, the market is expected to rise after 2022 due to the easing of limitations around the world and the restart of industrial operations.
US IT Operations Analytics Market is poised to grow at a sustainable CAGR for the next forecast year.
Market snapshot - 2024-2031
Global Market Size
Largest Segment
Root cause analytics
Fastest Growth
Predictive analytics
Growth Rate
36.70% CAGR
Global IT Operations Analytics Market ($ Bn)
Country Share for NA and AP Region (%)
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IT Operations Analytics Market Segmental Analysis
Global IT Operations Analytics Market is segmented by Offering, Data Source, Technology, Application, End User, and region. Based on Offering, the market is segmented into Solution, and Services. Based on Data Source, the market is segmented into Machine Data, Wire Data, Agent Data, Synthetic Data, and Human Data. Based on Technology, the market is segmented into Descriptive Analytics, Predictive Analytics, Prescriptive Analytics, and Diagnostic Analytics. Based on Application, the market is segmented into Log Management & Analysis, Application Performance Monitoring, Anomaly Detection & Root Cause Analysis, Network Management, IT Service Management, Infrastructure Management, Security & Event Management, and Other Applications. Based on End User, the market is segmented into BFSI, Healthcare & Life Sciences, Retail & Ecommerce, Government & Defense, Government & Defense, Manufacturing, IT & ITEs, Transportation & Logistics, Energy & Utilities, Telecommunication, and Other End Users. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.
Professional services have further been sub-segmented into consulting, system integration and implementation and support and maintenance.
Based on type, the market is further sub segmented into visual, predictive, behavior, root cause. Based on application, the market is further sub segmented into asset performance management, network management, security management, log management.
Based on deployment, the market is further sub segmented into on-premise, cloud. Based on end-use, the market is further sub segmented into BFSI, healthcare, retail, manufacturing, government, it & telecom, others. Based on Region, the market segmentation spans North America, Europe, Asia Pacific, Latin America, Middle East & Africa.
Analysis by Type
In 2022, the root cause analytics market category held a market share of over 30%. Root cause analytics are becoming more and more popular among businesses as a result of growing IT operations data, sensors for problem detection, and Internet of Things (IoT) devices. The main reason for a decline in an asset's quality or overall device/equipment efficacy is its root cause. Due to the production of massive amounts of data and the growing adoption of big data solutions, the predictive analytics market is expected to expand more quickly over the course of the projection period. Additionally, according to a market study, the application of predictive analytics for operational tasks can help the global manufacturing sector save up to US$ 700 billion over the course of the next 20 years.
IT Operations Analytics Market Analysis by Deployment
In 2022, the IT operations analytics market's cloud deployment segment accounted for over 80% of total revenue. Because they assist firms in lowering the costs of their physical infrastructure, effectively monitoring data, and enhancing accessibility, cloud-based solutions have emerged as the norm in a number of industries. The cloud deployment of ITOA solutions could be hampered by issues with data security, regulatory compliance, dependability, performance, operational control, transformation complexity, and data governance.
The cloud deployment strategy provides businesses with convenience through delivering hassle-free integration, enhanced operational flexibility, decreased maintenance, and low operational labour requirements.
IT Operations Analytics Market Analysis by End Use
Due to the growing usage of analytics solutions by banking and financial organisations for their internal operations, the BFSI segment held the greatest market share of around 33% in 2022. Operational analytics is probably going to assist banks with risk management, fraud control, and customer comprehension to grow and retain a profitable client base. Additionally, services like blockchain technology, online payments, payment gateways, and digital wallets are going to be crucial in automating complicated workflow structures and promoting the adoption of IT operation analytics solutions.
Solutions for IT operation analytics assist in removing time-consuming unnecessary steps and mistakes that result in low productivity and a bad user experience. In several industries, operational analytics has emerged as a crucial catalyst for ensuring digital transformation, raising operational effectiveness, and boosting worker productivity. For instance, Consolidated Communications Holdings, a telecommunications company, claims that operational analytics solutions assisted the business in identifying all the major operational incidents that took place, including salient failures, and also eliminated manual thresholds, that resulted in cost savings of US$ 300,000 per year.
IT Operations Analytics Market Analysis by Application
In 2022, the Asset Performance Management (APM) market category held a market share of about 43%. Due to the rising demand for digital solutions to manage the performance of assets and cut operational costs in businesses, the application of analytics in asset performance management has seen substantial expansion across a number of industries. Analytics has aided businesses in strategizing how to maintain their assets, preventing unforeseen outages, cutting maintenance expenses, decreasing downtime, and making wise asset divestiture decisions.
Additionally, asset managers are spending money on analytics to get useful customer information for enhancing marketing campaigns and sales efficiency. A significant amount of data will likely be generated for analysis as a result of the rising popularity of digital APM solutions and the potential integration of the Industrial Internet of Things (IIoT) with APM systems. Additionally, it is projected that in the upcoming years, demand for ITOA solutions would rise as a result of the integration of an APM system with other solutions like mobile and Geographic Information System (GIS) systems.
Global IT Operations Analytics Market By Application
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IT Operations Analytics Market Regional Insights
Due to the early adoption of IT operations analytics solutions, North America accounted for a significant revenue share of around 38% in 2022. Companies situated in the United States have the most advanced and successful operational analytics programmes. Since 17 of the top 20 big data companies are based in the US, this country is primarily responsible for the regional market growth. The American government also plays a crucial role in the domain's actual decisions. Six federal agencies and more than US$ 200 million were committed to the Big Data Research and Development Initiative, which was announced by the United States in 2021. Additionally, compared to 28% in Europe, more than 45% of US-based businesses have integrated analytics into their core decision-making procedures.Businesses in China and India are becoming more aware of operational analytics the regional markets in Asia Pacific is predicted to witness the highest CAGR during the projected period.
Global IT Operations Analytics Market By Region
- Largest
- Fastest
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IT Operations Analytics Market Dynamics
IT Operations Analytics Market Drivers
Data pooling and data analytics to drive the market demand
- An enormous amount of operational data is produced as a result of the fast- evolving IT sector and the growing complexity of IT environments. Enterprises formerly relied on conventional data analytics technologies, which were ineffective and produced lower ROI for huge operational data.
- Organizations might analyse operational data effectively to produce valuable insights after adoption of ITOA solutions. ITOA solutions assist enterprises in swiftly identifying the underlying causes of IT system performance issues and conducting a more scalable and cost-effective analysis of those issues. These technologies can be used by organisations to examine large volumes of operational data from many applications. Better analytical outcomes are obtained by deploying ITOA solutions with real-time analysis capabilities.
- ITOA solutions provide organizations with capabilities to analyze and act upon IT and other cross-domain related issues. ITOA provides real time analysis of system performance. However, an organization uses various tools to monitor their IT performances and manage their systems. Most of these tools are domain centric and provide a detailed view of specific domains. These technological advancements will help in fuelling the market demand.
IT Operations Analytics Market Restraints
Complexities involved in IT architectures to challenge IT deployments
- Through virtualization techniques such as cloud, containers, and virtual machines, organisations are implementing the IT architecture to increase the flexibility and dynamic nature of IT infrastructure.
- Due to the widespread usage of containers, cloud-based solutions are becoming more popular, and most businesses are moving their applications to the cloud.
- Cloud-based and analytics technology' flexibility has allowed companies to adapt to the changing resource requirements. However, because workflows and workloads are separated from the businesses' current physical IT infrastructure, this has made organisations less visible. Finding potential problems becomes difficult as a result.
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IT Operations Analytics Market Competitive Landscape
The market is consolidated, with well-known players holding sizable shares. Some of the key players include Oracle Corporation, Microsoft Corporation, BMS Software Inc., and IBM Corporation. To maintain their market positions throughout the forecast period, the major players are likely to consolidate in the upcoming years through strategic partnerships, agreements, acquisitions, and mergers. Some of the start-ups expected to pose potential competition in the market include Numerfiy, SignalFx, Wavefront, ControlUp, InfluxDB, and Nexthink.
In November 2021, SaaS solution provider Apptio, Inc. expanded access to its premium users on reporting platform through self-service analytics. This allowed the users to perform these operations as per their choice and also allowing them to explore and analyse their finance data. Users will also be able to design reports and visualisations that can be easily shared across the enterprise, examine anomalies and trends, and create personalised reports on their financial data. The following are a few of the leading companies in the market for IT operations analytics.
IT Operations Analytics Market Top Player’s Company Profiles
- IBM
- Cisco
- Oracle
- OpenText
- Microsoft
- Dynatrace
- Hitachi
- Broadcom
- SolarWinds
- BMC Software
- NetApp
- Elastic
- Nexthink
- HCL Technologies
- ServiceNow
- Dell Technologies
- HPE
- Cloud Software Group
- BigPanda
- ExtraHop Networks
IT Operations Analytics Market Recent Development
- In May 2022, AMD acquired Pensando for USD 1.9 billion. According to AMD Pensando’s distributed services platform would expand through AMD’s data center product portfolio with a high-performance data processing unit and software stack.
- In Jan 2021, During the COVID-19 pandemic, Citrix and Microsoft collaborated to offer tools and services that will make it easier and quicker for customers of Citrix's on-premises software to switch to Microsoft Azure. In order to provide a consistent and ideal flexible working environment, the organisations will also develop a connected roadmap.
- In May 2021, Hitachi contracted with Fusionex, an Asian big data and AI technology provider that offers data analytics and AI services. In order to strengthen the SaaS business that reduces user-specific development and customization and realises simple delivery, Hitachi will be able to incorporate Fusionex's AI-enabled data analytics products, services, and subscription-type Software as a Service (SaaS) business expertise into Lumada thanks to the agreement with Fusionex.
IT Operations Analytics Key Market Trends
- Increase in use of cloud computing: The global IT Operations Analytics market is expected to develop significantly throughout the estimated period as a result of rising cloud computing use, declining data storage costs, high data growth rates, and rising acceptance of advanced call routing technologies. when expected.
- Emergence of AI, Blockchain Technologies: The worldwide IT Operations Analytics market is expected to increase as a result of additional factors including advancements in blockchain and Al technologies and the expansion of e-commerce. Additionally, the market for IT Operations Analytics systems is expected to rise as a result of the expansion of unified communications supported by Al services.
IT Operations Analytics Market SkyQuest Analysis
SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Co-relates, and Analyses the Data collected using Primary Exploratory Research backed by the robust Secondary Desk research.
According to the analysis, the cloud Deplyoment segment dominated the global Player Tracking System Market in 2021 and is expected to maintain its dominance throughout the forecast period. In 2021, North America dominated the global Player Tracking System Market owing to the region's highly aware and economically stable population.
| Report Metric | Details |
|---|---|
| Market size value in 2022 | USD 25.1 billion |
| Market size value in 2031 | USD 418.40 billion |
| Growth Rate | 36.70% |
| Base year | 2023 |
| Forecast period | 2024-2031 |
| Forecast Unit (Value) | USD Billion |
| Segments covered |
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| Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
| Companies covered |
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| Customization scope | Free report customization with purchase. Customization includes:-
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Table Of Content
Executive Summary
Market overview
- Exhibit: Executive Summary – Chart on Market Overview
- Exhibit: Executive Summary – Data Table on Market Overview
- Exhibit: Executive Summary – Chart on IT Operations Analytics Market Characteristics
- Exhibit: Executive Summary – Chart on Market by Geography
- Exhibit: Executive Summary – Chart on Market Segmentation
- Exhibit: Executive Summary – Chart on Incremental Growth
- Exhibit: Executive Summary – Data Table on Incremental Growth
- Exhibit: Executive Summary – Chart on Vendor Market Positioning
Parent Market Analysis
Market overview
Market size
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- SWOT Analysis
KEY MARKET INSIGHTS
- Technology Analysis
- (Exhibit: Data Table: Name of technology and details)
- Pricing Analysis
- (Exhibit: Data Table: Name of technology and pricing details)
- Supply Chain Analysis
- (Exhibit: Detailed Supply Chain Presentation)
- Value Chain Analysis
- (Exhibit: Detailed Value Chain Presentation)
- Ecosystem Of the Market
- Exhibit: Parent Market Ecosystem Market Analysis
- Exhibit: Market Characteristics of Parent Market
- IP Analysis
- (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
- Trade Analysis
- (Exhibit: Data Table: Import and Export data details)
- Startup Analysis
- (Exhibit: Data Table: Emerging startups details)
- Raw Material Analysis
- (Exhibit: Data Table: Mapping of key raw materials)
- Innovation Matrix
- (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
- Pipeline product Analysis
- (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
- Macroeconomic Indicators
COVID IMPACT
- Introduction
- Impact On Economy—scenario Assessment
- Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
- Revised Market Size
- Exhibit: Data Table on IT Operations Analytics Market size and forecast 2021-2027 ($ million)
- Impact Of COVID On Key Segments
- Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
- COVID Strategies By Company
- Exhibit: Analysis on key strategies adopted by companies
MARKET DYNAMICS & OUTLOOK
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- Regulatory Landscape
- Exhibit: Data Table on regulation from different region
- SWOT Analysis
- Porters Analysis
- Competitive rivalry
- Exhibit: Competitive rivalry Impact of key factors, 2021
- Threat of substitute products
- Exhibit: Threat of Substitute Products Impact of key factors, 2021
- Bargaining power of buyers
- Exhibit: buyers bargaining power Impact of key factors, 2021
- Threat of new entrants
- Exhibit: Threat of new entrants Impact of key factors, 2021
- Bargaining power of suppliers
- Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
- Competitive rivalry
- Skyquest special insights on future disruptions
- Political Impact
- Economic impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
Market Size by Region
- Chart on Market share by geography 2021-2027 (%)
- Data Table on Market share by geography 2021-2027(%)
- North America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- USA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Canada
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Europe
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Germany
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Spain
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- France
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- UK
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Europe
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Asia Pacific
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- China
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- India
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Japan
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Korea
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Asia Pacific
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Latin America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Brazil
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of South America
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Middle East & Africa (MEA)
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- GCC Countries
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Africa
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of MEA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
KEY COMPANY PROFILES
- Competitive Landscape
- Total number of companies covered
- Exhibit: companies covered in the report, 2021
- Top companies market positioning
- Exhibit: company positioning matrix, 2021
- Top companies market Share
- Exhibit: Pie chart analysis on company market share, 2021(%)
- Total number of companies covered
Methodology
For the IT Operations Analytics Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the IT Operations Analytics Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
Analyst Support
Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the IT Operations Analytics Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the IT Operations Analytics Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.
Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.
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