USD 26.3 billion
Kiosks Market Size, Share, Growth Analysis, By Type (Retail, Financial), By End-User Industry (Banking & Financial Services, Healthcare), By Region - Industry Forecast 2025-2032
Report ID:
SQMIG25E2073 |
Region:
Global |
Published Date: February, 2024
Pages:
157
|Tables:
96
|Figures:
76
Kiosks Market Insights
Kiosks Market size was valued at USD 25.48 Billion in 2023 and is poised to grow from USD 28.61 Billion in 2024 to USD 81.28 Billion by 2032, growing at a CAGR of 12.3% during the forecast period (2025-2032).
A kiosk is a small, typically interactive display screen, digital display that businesses place in high-traffic areas to offer self-service alternatives or information. Kiosks present a wonderful opportunity to enhance business operations and customer satisfaction in the fast-paced climate of today.
Kiosks can be manned or unmanned, and unmanned kiosks can be digital or non-digital. Kiosks are frequently utilized in commercial settings where there is a lot of foot traffic. For instance, a non-digital, unmanned kiosk can be positioned close to entrances at a mall to display directions or advertising to passersby. Digital kiosks placed next to movie theatres can offer online banking or ticket sales services, and manned kiosks temporarily positioned in aisles can offer seasonal businesses with a cost-effective way to display goods.
Due to the growing use of cloud computing in Near Field Communication (NFC) devices and cashless payment systems, the kiosk market is predicted to rise. These devices include robotic analytics capabilities that rely on a core structure to store a lot of data, as well as a single-modal usability approach. Cloud and Artificial Intelligence (AI) technology may simply and affordably supply this data requirement in safe, dependable environments. The integration of cloud computing and machinery is a key emphasis for major players. The Analytics as a Service (AaaS) options that are available with these cloud computing services enable users to rapidly programme these machines without the need for external storage devices. Consequently, these technologies offer a variety of purposes and are expected to drive the market.
US Kiosks Market is poised to grow at a sustainable CAGR for the next forecast year.
Market snapshot - 2025-2032
Global Market Size
Largest Segment
Hardware
Fastest Growth
Hardware
Growth Rate
12.4% CAGR
Global Kiosks Market, 2021-2028($ Bn)
Country Share for North America Region- 2021 (%)
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Kiosks Market Segmental Analysis
Global Kiosks Market is segmented by type, end-user industry and region. Based on type, the market is segmented into retail, financial, QSR, tickets & billing, information, self service and others. Based on end-user industry, the market is segmented into banking & financial services, healthcare, retail, hospitality, transportation and other end -user industries. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.
Kiosks Market Analysis by Product
Based on the Type, the Automated Teller Machines (ATMs) segment dominated the market with a revenue share of more than 49.5%. Initiatives for digital transformation and rising ICT spending are anticipated to increase the market's demand for ATMs. Interactive vending machines dispense the products after accepting cash or payment tokens. They are mostly employed for dispensing goods such packaged foods and beverages, pharmaceuticals, and other commodities. In an effort to enhance the purchasing experience, numerous firms in the retail and food & beverage industries are increasingly introducing vending kiosks.
Kiosks Market Analysis by Components
Global Kiosks Market has been segmented on the basis of components as Hardware, Software and Services. In 2021, the hardware sector dominated the market and accounted for more than 45.0 % revenue. Kiosk hardware includes items like displays, printers, and other hardware. The others section includes enclosures, card readers, scanners, motion sensors, physical keyboards, touchpads, money acceptors, and recyclers. Solutions to integrate and control several hardware components are created by independent software developers and system integrators for kiosk applications. Manufacturers combine software platforms with additional hardware elements to improve interactive kiosk usability. In addition to project feasibility studies, they also offer software solutions that are designed and integrated, installed, deployed, and maintained. Real-time kiosk maintenance monitoring is one of the possible maintenance services.
Global Kiosks Market By Components , 2021(%)
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Kiosks Market Regional Insights
North America held the largest global Kiosk market share due the presence of well-establishes and developed market for self-services kiosk systems. Additionally, the growing market is favorable since it indicates that businesses will continue to support the expansion of the interactive kiosk market in the area over the course of the projection year. Due to the presence of prominent manufacturers in the region, North America held a proportionally large share of the worldwide automated teller machine kiosk market. The market for automated teller machine kiosks in North America is expanding quickly because to the rapid rise of IT-enabled self-services in the region.
Global Kiosks Market By Geography, 2021 - 2028
- Largest
- Fastest
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Kiosks Market Dynamics
Kiosks Market Driver
- In the coming years, there may be more opportunities for the expansion of the interactive kiosk market due to the incorporation of intelligent personal assistant, knowledge navigator, and other cutting-edge technologies. The market for interactive kiosks may face more challenges in the near future due to the rise in the use of tablets and mobile kiosks for online shopping.
- It is anticipated that vendors will continue to run interactive machines to give their customers access to online purchasing opportunities and to promote goods and services that are not available in physical stores. By offering appealing product demonstrations and enabling retailers to sell things without stocking inventory, these interface features enhance retail operations.
Kiosks Market Restraint
- If not maintained or used in accordance with the rules, interactive kiosks are susceptible to theft and security problems. Since there is a chance that the information could be misused by a third party, access to the kiosk payments requires a validated identity evidence of the user. Many consumers are reluctant to use the kiosks for financial transactions or to enter their private bank pins because of the increase in cybercrimes. The payment gateway-equipped kiosks are more vulnerable to hacking.
- Over the forecast period, high installation costs are anticipated to restrain the growth of the worldwide kiosk market. Kiosk installation and authorization are expensive processes. With timely maintenance, hardware, and software components, this expense keeps rising. Since most kiosks currently in use have touchscreens, the likelihood of displays getting broken and needing to be replaced on a regular basis is relatively significant. Although there are displays with longer lifespans on the market, there are some problems with their clarity. Therefore, it is anticipated that these limitations will slow kiosk adoption and limit market expansion in the short term.
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Kiosks Market Competitive Landscape
One of the important techniques used by leading corporations to improve their market position is the introduction of new products. Another is partnering with technological companies. Important industry companies are also heavily spending in R&D initiatives and concentrating on setting up production infrastructure in order to develop and provide distinct and affordable self-service solutions. Due to the presence of a competent R&D department and production facilities, the Meridian, Advanced Kiosk, and Kiosk Information System have a significant market presence.
Kiosks Market Top Player's Company Profiles
- Meridian Kiosks
- Diebold Nixdorf, Inc.
- REDYREF
- NCR Corporation
- Fujitsu Limited
- Glory Ltd.
- GRG Banking Equipment Co. Ltd.
- Hitachi-Omron Terminal Solutions, Corp.
- KIOSK Information Systems
- Advantech Co. Ltd.
- SlabbKiosks
- Evoke Creative Ltd.
- Olea Kiosks, Inc.
- Phoenix Kiosk, Inc.
- Peerless-AV
- Source Technologies
Kiosks Market Recent Developments
- In May 2022, Meridian is excited to announce the successful completion of all program requirements and being awarded SOC2 Compliance Certification. In an effort to meet the critical needs of our Partners and Customers, Meridian is officially SOC2 compliant which ensures the protection of software and client data. Originally developed by the American Institute of CPA’s (AICPA), the SOC2 certification is designed to ensure the strictest safeguards for software and hardware protection.
- In January 2022, KIOSK Information Systems and Doddle Feature Automated In-store E-commerce Returns Platform at NRF Big Show 2022.
Kiosks Key Market Trends
Pathfinder kiosk adoption is a significant trend
- Geo-fenced wayfinding or pathfinder kiosks display their current location as well as locations nearby. People who visit these places can learn more about their surroundings and find directions to other local venues. Wayfinding kiosks come in 2D, 2.5D, and 3D variations. These kiosks are often utilized in hospitals to help patients and their family members feel less stressed when trying to find a specific location.
Kiosks Market SkyQuest Analysis
SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Co-relates, and Analyses the Data collected utilizing Primary Exploratory Research backed by the robust Secondary Desk research.
According to our Global Kiosks Market Analysis, in terms of Type, the Automated Teller Machines (ATMs) segment dominated the market with a revenue share of more than 49.5%. Among regions, North America held the largest share of the Kiosk market due the presence of well-established and developed market for self-services kiosk systems.
| Report Metric | Details |
|---|---|
| Market size value in 2023 | USD 25.48 Billion |
| Market size value in 2032 | USD 81.28 Billion |
| Growth Rate | 12.3% |
| Base year | 2024 |
| Forecast period | 2025-2032 |
| Forecast Unit (Value) | USD Billion |
| Segments covered |
|
| Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
| Companies covered |
|
| Customization scope | Free report customization with purchase. Customization includes:-
|
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Table Of Content
Executive Summary
Market overview
- Exhibit: Executive Summary – Chart on Market Overview
- Exhibit: Executive Summary – Data Table on Market Overview
- Exhibit: Executive Summary – Chart on Kiosks Market Characteristics
- Exhibit: Executive Summary – Chart on Market by Geography
- Exhibit: Executive Summary – Chart on Market Segmentation
- Exhibit: Executive Summary – Chart on Incremental Growth
- Exhibit: Executive Summary – Data Table on Incremental Growth
- Exhibit: Executive Summary – Chart on Vendor Market Positioning
Parent Market Analysis
Market overview
Market size
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- SWOT Analysis
KEY MARKET INSIGHTS
- Technology Analysis
- (Exhibit: Data Table: Name of technology and details)
- Pricing Analysis
- (Exhibit: Data Table: Name of technology and pricing details)
- Supply Chain Analysis
- (Exhibit: Detailed Supply Chain Presentation)
- Value Chain Analysis
- (Exhibit: Detailed Value Chain Presentation)
- Ecosystem Of the Market
- Exhibit: Parent Market Ecosystem Market Analysis
- Exhibit: Market Characteristics of Parent Market
- IP Analysis
- (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
- Trade Analysis
- (Exhibit: Data Table: Import and Export data details)
- Startup Analysis
- (Exhibit: Data Table: Emerging startups details)
- Raw Material Analysis
- (Exhibit: Data Table: Mapping of key raw materials)
- Innovation Matrix
- (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
- Pipeline product Analysis
- (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
- Macroeconomic Indicators
COVID IMPACT
- Introduction
- Impact On Economy—scenario Assessment
- Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
- Revised Market Size
- Exhibit: Data Table on Kiosks Market size and forecast 2021-2027 ($ million)
- Impact Of COVID On Key Segments
- Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
- COVID Strategies By Company
- Exhibit: Analysis on key strategies adopted by companies
MARKET DYNAMICS & OUTLOOK
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- Regulatory Landscape
- Exhibit: Data Table on regulation from different region
- SWOT Analysis
- Porters Analysis
- Competitive rivalry
- Exhibit: Competitive rivalry Impact of key factors, 2021
- Threat of substitute products
- Exhibit: Threat of Substitute Products Impact of key factors, 2021
- Bargaining power of buyers
- Exhibit: buyers bargaining power Impact of key factors, 2021
- Threat of new entrants
- Exhibit: Threat of new entrants Impact of key factors, 2021
- Bargaining power of suppliers
- Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
- Competitive rivalry
- Skyquest special insights on future disruptions
- Political Impact
- Economic impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
Market Size by Region
- Chart on Market share by geography 2021-2027 (%)
- Data Table on Market share by geography 2021-2027(%)
- North America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- USA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Canada
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Europe
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Germany
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Spain
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- France
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- UK
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Europe
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Asia Pacific
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- China
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- India
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Japan
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Korea
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Asia Pacific
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Latin America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Brazil
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of South America
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Middle East & Africa (MEA)
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- GCC Countries
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Africa
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of MEA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
KEY COMPANY PROFILES
- Competitive Landscape
- Total number of companies covered
- Exhibit: companies covered in the report, 2021
- Top companies market positioning
- Exhibit: company positioning matrix, 2021
- Top companies market Share
- Exhibit: Pie chart analysis on company market share, 2021(%)
- Total number of companies covered
Methodology
For the Kiosks Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Kiosks Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
Analyst Support
Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Kiosks Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the Kiosks Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.
Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.
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