USD 13.5 billion
Restaurant POS Systems Market Size, Share, Growth Analysis, By Component(Hardware, software, and services), By Application(Order management, payment processing, inventory management, employee management), By Region - Industry Forecast 2024-2031
Report ID:
SQMIG45A2051 |
Region:
Global |
Published Date: February, 2024
Pages:
242
|Tables:
65
|Figures:
75
Restaurant POS Systems Market Insights
Restaurant POS Systems Market size was valued at USD 13.5 billion in 2019 and is poised to grow from USD 14.4 billion in 2023 to USD 23.9 billion by 2031, growing at a CAGR of 6.8% in the forecast period (2024-2031).
The global restaurant POS (point of sale) systems market is a rapidly growing market, driven by the increasing adoption of technology in the restaurant industry. The market is characterized by a high degree of competition, with several established players and new entrants vying for market share. One of the key drivers of the market is the increasing demand for automation and efficiency in the restaurant industry. POS systems can help restaurants to automate their order-taking, payment processing, and inventory management functions, reducing the need for manual intervention and improving efficiency. Another important trend in the market is the increasing adoption of cloud-based POS solutions, which offer several advantages, including scalability, cost-effectiveness, and real-time reporting. Cloud-based solutions are particularly attractive to small and medium-sized restaurants, which may not have the resources to invest in on-premise solutions.
The market is also characterized by the increasing demand for mobile POS systems, which offer flexibility and mobility, allowing servers to take orders and process payments from anywhere in the restaurant. Mobile POS systems are particularly attractive to quick-service restaurants, which require fast and efficient order processing. One of the challenges facing the market is the increasing threat of cyber-attacks and data breaches. POS systems are a potential target for cybercriminals, and restaurant operators need to ensure that their systems are secure and protected against unauthorized access.
US Restaurant POS Systems Market is poised to grow at a sustainable CAGR for the next forecast year.
Market Snapshot - 2024-2031
Global Market Size
Largest Segment
Order Management
Fastest Growth
Order Management
Growth Rate
6.8% CAGR
Global Restaurant POS Systems Market ($ Bn)
Country Share for North America Region (%)
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Restaurant POS Systems Market Segmental Analysis
Global Restaurant POS Systems Market is segmented on the basis of component, application and region. By component, the market is segmented into hardware, software, and services. By application market is segmented into order management, payment processing, inventory management, employee management, and others. By region, the market is segmented into North America, Europe, Asia Pacific, Middle East and Africa, and Latin America.
Restaurant POS Systems Market Analysis by Component
In terms of revenue, the hardware segment is expected to be the largest segment in the global restaurant POS systems market. This is due to the fact that hardware components such as POS terminals, card readers, printers, and cash drawers are the backbone of any POS system, and are necessary for processing transactions and managing orders. The hardware segment of the restaurant POS systems market includes POS terminals, card readers, printers, cash drawers, and other peripheral devices that are used to process transactions and manage orders.
The software segment is expected to be the fastest-growing segment in the global restaurant POS systems market. This is because the demand for cloud-based solutions is increasing, and more restaurants are looking for software solutions that can help them manage their operations more efficiently. Cloud-based software offers benefits such as remote access, real-time reporting, and data analytics, which are becoming increasingly important in the restaurant industry. The software segment of the restaurant POS systems market includes on-premise and cloud-based solutions that are used to manage orders, process payments, and track inventory.
The services segment is also expected to grow at a steady rate, as more restaurants look for expert help in implementing and managing their POS systems. The services segment of the restaurant POS systems market includes installation, maintenance, and support services.
Restaurant POS Systems Market Analysis by Application
The payment processing segment of the restaurant POS systems market includes payment acceptance, payment splitting, and tipping. In terms of revenue, the payment processing segment is expected to be the largest segment in the global restaurant POS systems market. This is because payment processing is an essential function of any POS system, and is critical to a restaurant's daily operations. As more consumers adopt mobile payment options, demand for advanced payment processing features such as contactless payments, mobile wallets, and split payments is expected to increase, driving growth in this segment.
The order management segment of the restaurant POS systems market includes functions such as order taking, menu customization, and table management. The order management segment is also expected to be a significant contributor to the overall market revenue, as efficient order management is essential for providing a positive customer experience and increasing restaurant efficiency.
Global Restaurant POS Systems Market By Application
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Restaurant POS Systems Market Regional Insights
North America is the largest market for restaurant POS systems, accounting for a significant share of the global market. The region is driven by the high adoption of technology and the presence of several established players in the market. The US is the largest market in the region, followed by Canada. The market in North America is characterized by the presence of several large restaurant chains that require advanced POS systems to manage their operations. These large chains are increasingly adopting cloud-based POS solutions, which offer several advantages, such as real-time reporting and analytics, multi-location management, and simplified inventory management. In addition to large restaurant chains, there is also a growing demand for POS systems among small and medium-sized restaurants in North America. Many of these businesses are adopting mobile POS solutions, which offer flexibility and mobility, allowing servers to take orders and process payments from anywhere in the restaurant. Another key trend in the North America market is the increasing demand for contactless payments, driven by the COVID-19 pandemic. Many restaurants are now offering contactless payment options, such as mobile payments and digital wallets, to reduce the risk of infection and improve customer experience.
The Asia Pacific region is the fastest-growing market for restaurant POS systems, driven by the increasing demand for automation and the rising popularity of online food delivery services. The region is home to several emerging economies, such as China and India, which are experiencing rapid growth in the restaurant industry. One of the key drivers of the Asia Pacific market is the increasing adoption of cloud-based POS solutions, which offer several advantages, including cost-effectiveness, scalability, and real-time reporting. These solutions are particularly attractive to small and medium-sized restaurants, which are the majority of the market in the region. Another important trend in the Asia Pacific market is the rising popularity of online food delivery services, which are driving demand for POS systems that can integrate with these platforms. Many restaurants are now adopting POS systems that can automate the ordering and payment processes for online orders, reducing the need for manual intervention and increasing efficiency. The market in Asia Pacific is also characterized by the increasing demand for mobile POS systems, which offer flexibility and mobility, allowing servers to take orders and process payments from anywhere in the restaurant. Mobile POS systems are particularly attractive to quick-service restaurants, which require fast and efficient order processing.
Global Restaurant POS Systems Market By Region
- Largest
- Fastest
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Restaurant POS Systems Market Dynamics
Restaurant POS Systems Market Drivers
Increasing Demand for Automation
- The demand for automation in the restaurant industry is increasing, as it helps to streamline operations, reduce errors, and enhance customer service. POS systems play a critical role in automating various processes such as order taking, payment processing, inventory management, and analytics, among others.
Increasing Adoption of Mobile POS Solutions
- The adoption of mobile POS solutions is on the rise, as they offer several benefits such as faster order processing, improved table turnover, and enhanced customer engagement. Mobile POS solutions also allow servers to take orders and process payments right at the table, which improves operational efficiency and enhances the customer experience.
Growing Need for Data Analytics
- Restaurants are increasingly relying on data analytics to make informed business decisions and optimize their operations for better profitability. POS systems play a critical role in providing real-time sales data, customer behavior insights, and inventory management analytics, among others, which helps restaurants, make data-driven decisions.
The emergence of Omni channel Retailing
- The lines between in-store and online sales channels are blurring, as more and more customers expect a seamless Omni channel shopping experience. POS systems that offer Omni channel retailing capabilities, such as the ability to integrate with e-commerce platforms, are gaining popularity among restaurants looking to expand their sales channels.
Restaurant POS Systems Market Restraints
High Initial Costs
- The initial costs associated with implementing a POS system can be significant, especially for small and medium-sized restaurants. This includes the cost of hardware, software, and installation, which can be a major investment for many businesses.
Integration Challenges
- POS systems often need to integrate with other systems, such as accounting and inventory management software, which can be challenging and time-consuming. This is especially true for legacy systems that may not be compatible with modern POS systems.
Security Concerns
- POS systems can be vulnerable to cyber attacks, which can result in data breaches and loss of sensitive information. Restaurants need to ensure that their POS systems are secure and comply with industry standards, which can add to the complexity and cost of implementing a POS system.
Lack of Technical Expertise
- Implementing and maintaining a POS system requires technical expertise, which can be a challenge for many small and medium-sized restaurants. This can lead to additional costs and delays, as businesses may need to hire outside help to manage their POS systems.
Reliance on Internet Connectivity
- Many modern POS systems require internet connectivity to function properly, which can be a challenge in areas with poor or unreliable internet access. Restaurants may need to invest in backup systems or other solutions to ensure that their POS systems remain operational in case of internet outages.
Inability to Customize
- Some POS systems may not offer the ability to fully customize the system to a restaurant's specific needs. This can limit the system's usefulness and lead to inefficiencies in the restaurant's operations.
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Restaurant POS Systems Market Competitive Landscape
The global restaurant POS systems market is highly competitive, with several established and emerging players competing for market share. The key companies offer a wide range of products and services, including cloud-based and on-premise POS systems, mobile POS solutions, payment processing services, analytics and reporting tools, inventory management, and integrations with third-party platforms. In addition, many of these companies are investing in research and development to enhance their products and stay ahead of the competition. The market is also characterized by mergers and acquisitions, with companies acquiring smaller players to expand their product offerings and customer base.
Restaurant POS Systems Market Top Player’s Company Profiles
- TouchBistro
- Toast
- Square
- Lightspeed
- Upserve
- Revel Systems
- NCR Aloha
- Clover POS
- Oracle Hospitality
- Dinerware
- POSist
- eZee Technosys
- BIM POS
- Squirrel Systems
- Future POS
- Maitre'D POS
- Agilysys
- Brink POS
- SilverWare POS
- Compeat
Restaurant POS Systems Market Recent Developments
- In May 2022, Verifone, a payment solution supplier, collaborated with Lavu, a restaurant software seller to facilitate cross-distribution of a unified point-of-sale and high-end payment experience for its clients.
- In September 2021, TouchBistro, a provider of iPad-based POS systems for restaurants, announced a partnership with Square, which will allow TouchBistro users to access Square's payment processing services.
- In August 2021, Lightspeed POS, a provider of cloud-based POS systems, announced the acquisition of two companies, Vend Limited, and ShopKeep Inc. The acquisitions are expected to strengthen Lightspeed's presence in the retail and restaurant POS markets.
- In June 2021, Square, a provider of POS systems and other financial services for small businesses, announced the launch of Square for Restaurants, a fully integrated POS system designed specifically for restaurants. The system includes features such as table management, menu customization, and staff management.
- In March 2021, Toast, a cloud-based restaurant POS system provider, raised $400 million in a funding round, bringing its valuation to $4.9 billion. The funding will be used to expand the company's offerings and accelerate its international growth.
Restaurant POS Systems Key Market Trends
- Cloud-based POS Systems: There is a growing trend of restaurants adopting cloud-based POS systems as they offer greater flexibility, scalability, and accessibility compared to traditional POS systems. With cloud-based POS systems, restaurant owners can easily manage multiple locations and access real-time sales data from anywhere.
- Contactless Payments: The COVID-19 pandemic has accelerated the adoption of contactless payment methods, and the trend is expected to continue even after the pandemic subsides. This has led to an increased demand for POS systems that support contactless payments, such as mobile wallets and NFC-enabled cards.
- Integration with Other Systems: POS systems are increasingly being integrated with other systems, such as inventory management, loyalty programs, and online ordering platforms. This allows restaurants to streamline their operations and provide a better customer experience.
- Artificial Intelligence and Analytics: POS systems are also being enhanced with artificial intelligence and analytics capabilities to provide insights into customer behavior, sales trends, and inventory management. This helps restaurants make data-driven decisions and optimize their operations for better profitability.
Restaurant POS Systems Market SkyQuest Analysis
SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Co-relates and Analyses the Data collected by means of Primary Exploratory Research backed by the robust Secondary Desk research.
According to our Global Restaurant POS Systems Market analyses, the global market is a rapidly growing market, driven by the increasing demand for technology solutions that can help restaurants manage their operations more efficiently and enhance the customer experience. The market is expected to grow at a significant rate in the coming years, driven by factors such as the increasing adoption of mobile payments, the growing popularity of cloud-based solutions, and the increasing demand for real-time reporting and data analytics. In terms of components, the hardware segment is expected to be the largest segment in the market, while the software segment is expected to be the fastest-growing. In terms of application, the payment processing segment is expected to be the largest segment, while the order management segment is also expected to be a significant contributor to the overall market revenue. North America is expected to be the largest market for restaurant POS systems, driven by factors such as the high adoption rate of technology solutions and the growing popularity of mobile payments. Europe and the Asia Pacific are also expected to be significant markets, driven by the increasing demand for technology solutions in the restaurant industry. The market is highly competitive, with a large number of players offering a range of hardware and software solutions to restaurants. Overall, the global restaurant POS systems market is expected to continue to grow at a significant rate in the coming years, driven by the increasing demand for technology solutions that can help restaurants optimize their operations and provide a better customer experience.
| Report Metric | Details |
|---|---|
| Market size value in 2023 | USD 13.5 billion |
| Market size value in 2031 | USD 23.9 billion |
| Growth Rate | 6.8% |
| Forecast period | 2024-2031 |
| Forecast Unit (Value) | USD Billion |
| Segments covered |
|
| Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
| Companies covered |
|
| Customization scope | Free report customization with purchase. Customization includes:-
|
| Historical Year | 2019 |
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Table Of Content
Executive Summary
Market overview
- Exhibit: Executive Summary – Chart on Market Overview
- Exhibit: Executive Summary – Data Table on Market Overview
- Exhibit: Executive Summary – Chart on Restaurant POS Systems Market Characteristics
- Exhibit: Executive Summary – Chart on Market by Geography
- Exhibit: Executive Summary – Chart on Market Segmentation
- Exhibit: Executive Summary – Chart on Incremental Growth
- Exhibit: Executive Summary – Data Table on Incremental Growth
- Exhibit: Executive Summary – Chart on Vendor Market Positioning
Parent Market Analysis
Market overview
Market size
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- SWOT Analysis
KEY MARKET INSIGHTS
- Technology Analysis
- (Exhibit: Data Table: Name of technology and details)
- Pricing Analysis
- (Exhibit: Data Table: Name of technology and pricing details)
- Supply Chain Analysis
- (Exhibit: Detailed Supply Chain Presentation)
- Value Chain Analysis
- (Exhibit: Detailed Value Chain Presentation)
- Ecosystem Of the Market
- Exhibit: Parent Market Ecosystem Market Analysis
- Exhibit: Market Characteristics of Parent Market
- IP Analysis
- (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
- Trade Analysis
- (Exhibit: Data Table: Import and Export data details)
- Startup Analysis
- (Exhibit: Data Table: Emerging startups details)
- Raw Material Analysis
- (Exhibit: Data Table: Mapping of key raw materials)
- Innovation Matrix
- (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
- Pipeline product Analysis
- (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
- Macroeconomic Indicators
COVID IMPACT
- Introduction
- Impact On Economy—scenario Assessment
- Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
- Revised Market Size
- Exhibit: Data Table on Restaurant POS Systems Market size and forecast 2021-2027 ($ million)
- Impact Of COVID On Key Segments
- Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
- COVID Strategies By Company
- Exhibit: Analysis on key strategies adopted by companies
MARKET DYNAMICS & OUTLOOK
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- Regulatory Landscape
- Exhibit: Data Table on regulation from different region
- SWOT Analysis
- Porters Analysis
- Competitive rivalry
- Exhibit: Competitive rivalry Impact of key factors, 2021
- Threat of substitute products
- Exhibit: Threat of Substitute Products Impact of key factors, 2021
- Bargaining power of buyers
- Exhibit: buyers bargaining power Impact of key factors, 2021
- Threat of new entrants
- Exhibit: Threat of new entrants Impact of key factors, 2021
- Bargaining power of suppliers
- Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
- Competitive rivalry
- Skyquest special insights on future disruptions
- Political Impact
- Economic impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
Market Size by Region
- Chart on Market share by geography 2021-2027 (%)
- Data Table on Market share by geography 2021-2027(%)
- North America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- USA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Canada
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Europe
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Germany
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Spain
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- France
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- UK
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Europe
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Asia Pacific
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- China
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- India
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Japan
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Korea
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Asia Pacific
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Latin America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Brazil
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of South America
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Middle East & Africa (MEA)
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- GCC Countries
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Africa
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of MEA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
KEY COMPANY PROFILES
- Competitive Landscape
- Total number of companies covered
- Exhibit: companies covered in the report, 2021
- Top companies market positioning
- Exhibit: company positioning matrix, 2021
- Top companies market Share
- Exhibit: Pie chart analysis on company market share, 2021(%)
- Total number of companies covered
Methodology
For the Restaurant POS Systems Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Restaurant POS Systems Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
Analyst Support
Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Restaurant POS Systems Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the Restaurant POS Systems Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.
Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.
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