Global Self Service Supermarket Market

Self Service Supermarket Market Size, Share, Growth Analysis, By Component(Systems and Services), By Type(Cash-based Systems and Cashless Based Systems), By Region - Industry Forecast 2024-2031

Report ID: SQMIG45A2272 | Region: Global | Published Date: April, 2024
Pages: 194 | Tables: 59 | Figures: 75

Self Service Supermarket Market News

  • In September 2022, MUJI, a leading retailer, announced the installation of MishiPay’s Self-Checkout Kiosks in its London stores. The self-service kiosks complement MishiPay's mobile self-checkout technology, which the brand has already deployed in its European stores, to provide a complete self-checkout solution and enable all customers to be independent has gone shopping.
  • In February 2024, NCR Corporation announced the launch of its next-generation self-purchase solution, NCR Voix Commerce Platform, funded by NCR-Voix's Next Generation self-purchase solution for both sellers and buyers. The most significant enhancements to the experience are that it addresses the changing customer journey, includes demographics and payments, and offers an agile, modern software-as-a-service (SaaS) technology stack with hardware access.
  • In June 2023, Gem OpenCube technologies pvt ltd. developed the world’s first automatic water, tea and coffee (WTC) vending machine. As an automated tea shop on the street, this machine is a fully automatic dispenser of water, tea, coffee and biscuits that works 24/7 without human intervention.
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Self Service Supermarket Market size was valued at USD 3.4 Billion in 2022 and is poised to grow from USD 3.83 Billion in 2023 to USD 9.89 Billion by 2031, growing at a CAGR of 1.26% in the forecast period (2024-2031).

The self service supermarket market is highly competitive, with established players and new entrants vying for market share through technological innovation, personalized services, and sustainable practices. Companies like Amazon with Amazon Go stores, Microsoft with cloud computing services play a major role in shaping their own supermarket market Amazon Go pioneered the concept of a completely cashless store, where Microsoft cloud enables retailers to deploy advanced features in a seamless shopping experience computer vision and sensor fusion technology. The solution provides data analytics services, enabling them to deploy and optimize their service technology. 'Diebold Nixdorf', 'Incorporated ECR Software Corporation', 'FUJITSU', 'Gilbarco Inc.', 'ITAB Group', 'NCR Corporation', 'Pan-Oston', 'PCMS Group Ltd.', 'Strong Point', 'Toshiba Commerce Solutions', 'Nudge Rewards Inc.', 'GuideSpark', 'Beekeeper AG', 'Sociabble, Inc.', 'SocialChorus. Inc.', 'Poppulo', 'OurPeople', 'Smarp', 'Theemployeeapp', 'Workvivo Limited'

Increase in consumers’ need for enhanced experience is one of the major drivers for self service supermarket market growth. Using sensors and other technologies, retailers can provide customers with a more relevant and efficient shopping experience. Sensors can be used to track a customer’s shopping habits and create personalized product recommendations based on their preferences. For example, if a customer frequently buys organic products, the sensor system can suggest similar products or offer personalized coupons. Using sensors, the automatic collection system can speed up payment processing, eliminating the need for customers to wait in long payment lines. By scanning and downloading items from a customer’s account, the sensors can provide a faster and more efficient checkout experience. Sensors can be used to track walk and analyze shopper behavior, enabling retailers to optimize store layouts and product placements. For example, sensors can identify frequented areas of the store and adjust displays accordingly.

Rising Adoption of IoT and Technological Advancements: The increasing adoption of IoT and technological advancements in the retail sector are the major factors driving the emergence of autonomous supermarket sensors. Retailers are investing in technology to reduce in-store hassles. These problems typically involve inventory visualization, customer experience, billing, and product information identification. For example, laser motion sensors help retailers detect items that have been stolen in-store or unattended on their checkouts. Additionally, using a self-coin (SCO) system allows customers to browse quickly without administrative assistance, provides in-store promotional opportunities, and helps customers understand product assortment thus, the self-discovery system acts as new touchpoints, customer engagement, shopping for retailers.

North America region in the self service supermarket market generated the highest revenue in 2022. North America is known for its highly advanced technology and infrastructure. The growth of the regional market is expected to be aided by expansion in retail and hospitality sectors except omnichannel initiatives accept to provide the experience. Other factors contributing to the regional market expansion include increased urbanization, lower transaction experience in networks and adoption of new technologies.

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Global Self Service Supermarket Market

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