Smart Parcel Locker Market Size, Share, Growth Analysis, By Component (Hardware, Software), By Deployment (Indoor, Outdoor), By Type (Modular Parcel Locker, Cooling Locker), By Technology, By Application, By Region - Industry Forecast 2025-2032


Report ID: SQMIG45J2194 | Region: Global | Published Date: December, 2024
Pages: 270 |Tables: 118 |Figures: 76

Smart Parcel Locker Market Insights

Smart Parcel Locker Market size was valued at USD 0.8 Billion in 2023 and is poised to grow from USD 0.9 Billion in 2024 to USD 2.25 Billion by 2032, growing at a CAGR of 12.4% during the forecast period (2025-2032).

A smart parcel locker is an automated containment technology used to store shipments or deliveries that have been ordered online and delivered. Using this technology, package delivery management is safe and practical. The industry is anticipated to be driven by the expanding online marketplace. This system is being heavily embraced by commercial buildings and multi-tenant apartments to manage tall piles of packages for numerous recipients. Similar to this, businesses involved in logistics and e-commerce are moving toward implementing smart technologies.

As the e-commerce sector expands, parcel delivery businesses are being forced to implement cutting-edge smart technology in order to increase consumer satisfaction by offering dependable and secure parcel services. Additionally, promotions like free shipping and delivery are fueling a global postal and parcel industry boom. Another factor that is anticipated to propel the expansion of the worldwide smart parcel delivery locker market in the upcoming years is the growing usage of smart technologies, such as smart refrigerators, throughout the food and beverage sector for the storage and delivery of fresh food.

US Smart Parcel Locker Market is poised to grow at a sustainable CAGR for the next forecast year.

Market snapshot - 2024-2031

Global Market Size

USD 0.7 billion

Largest Segment

Condos & Apartments

Fastest Growth

Condos & Apartments

Growth Rate

12.4% CAGR

Global Smart Parcel Locker Market ($ Mn)
Country Share for North America Region (%)
Country Share for Aisa Pacific Region (%)

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Smart Parcel Locker Market Segmental Analysis

Global Smart Parcel Locker Market is segmented by Component, Deployment, Type, Technology, Application and Region. Based on Component, the market is segmented into Hardware, Software, Services.  Based on Deployment, the market is segmented into Indoor, Outdoor.  Based on Type, the market is segmented into Modular Parcel Lockers, Cooling Lockers, Postal Lockers, Laundry lockers.  Based on Technology, the market is segmented into RFID, Electronics, Mobile, Biometrics, Cloud Based. Based on Application, the market is segmented into Commercial Buildings, Condos and Apartments, Retail BOPIS, Universities and Colleges. Based on Region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa. 

Smart Parcel Locker Market Analysis by Component

On the basis of Component, the hardware segment currently dominates the global smart parcel locker market. In 2021, hardware had the most market share, and it is anticipated that it would continue to lead the market during the forecast period. Retailers and organizations are realizing the advantages of implementing a smart locker system into their businesses and commercial or residential premises as a result of increased consumer desire for flexibility and convenience in the way products are picked up or purchased online.

On the other hand, the industry projected to show the biggest CAGR growth throughout the forecast period is software. The demand for software is anticipated to increase due to the increased requirement to track the delivery and pickup of packages in real-time.

Smart Parcel Locker Market Analysis by Application

On the basis of application, the commercial building segment is expected to dominate the global smart parcel locker market over the forecast period. In contrast to retail, where the BOPIS segment expects to see a growth in the deployment of smart lockers on their premises in the next few years, the installation of advanced parcel lockers is most prevalent in and surrounding business/commercial buildings. With approximately 50% of consumers preferring BOPIS in the last 12 months, the rising trend of "buying online and picking up in-store" (BOPIS) is on the increase.

In addition to requiring time and labor, delivering, sorting, and retrieving packages for tenants exposes property managers to risk of theft and damage. For delivery and courier services, smart parcel lockers for condos and flats offer a streamlined procedure, lowering responsibility for management and owners. Similarly, according to data by Spaces4Learning and Quadient, over 42% of college administrators have already made a purchase of smart lockers.

Global Smart Parcel Locker Market By Application

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Smart Parcel Locker Market Regional Insights

Based on the region, the North American region currently dominates the global smart parcel locker market with respect to market share, and it is projected that it will continue to hold a sizable share of the market throughout the forecast period. This is due to the dramatic increase in parcel delivery brought on by the region's widespread exponential rise in online shopping. In addition, top e-commerce firms are putting cutting-edge technologies to use to provide a convenient purchasing environment for its clients. In a NPR/Marist poll, more than two-thirds of Americans said they preferred to shop online.

On the other hand, Asia Pacific is expected to show significant growth due to the rising number of online shoppers and government initiatives to create smart cities, over the forecast period. Due to the existence of leading e-commerce firms like Alibaba, JD.com, and Pinduoduo, China is predicted to lead in the upcoming years. However, due to a boom in government initiatives for the use of cutting-edge technology for post offices, India's use of parcel lockers is predicted to grow with the greatest CAGR.

Global Smart Parcel Locker Market By Region
  • Largest
  • Fastest

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Smart Parcel Locker Market Dynamics

Smart Parcel Locker Market Drivers

  • Increase in e-commerce deliveries expected to fuel market expansion over the forecast period: The demand for online shopping is rising due to trends that are expanding at an exponential rate. Many businesses have noticed an increase in delivery volumes over time. Given the rise in business-to-customer parcel deliveries, the number of parcel shops or parcel locker outlets significantly expanded. There has been a significant increase in the volume of packages delivered to businesses that sell consumer electronics, clothes, and personal care products. E-commerce and digital platforms are increasingly being used by traditional brick and mortar retail establishments to distribute goods to customers. Brick and mortar stores that used e-commerce platforms saw a 52 percent rise in conversion rates, according to Quantum Metric statistics.

Smart Parcel Locker Market Restraints

  • Limitation of the smart locker capacity is expected to hinder the growth of the market: Providing larger and higher capacity lockers is a challenge for parcel locker providers. Although the producers provide custom and all-size capacity lockers, the market's expansion is projected to be hampered by the scarcity of enormous-size smart lockers. For instance, Amazon Inc. offers a limited locker space with a 4.5 kilogramme weight restriction in the United Kingdom. As a result, if a package exceeds both the weight and dimension limits, it is either removed or shipped to another site. Customers and the product supplier might anticipate difficulties as a result.

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Smart Parcel Locker Market Competitive Landscape

The major market participants are growing their businesses through agreements and alliances. Online platforms and websites that are expanding quickly are looking for innovative ways to provide their products. Additionally, there is a greater demand for home delivery on these channels. As a result, the major suppliers strategically work with organizations that manage big numbers of packages. Additionally, these firms are concentrating on providing cutting-edge and next-generation parcel storage solutions to meet the demands of many sectors, including logistics, retail, education, healthcare, and the food and beverage industry.

Smart Parcel Locker Market Top Players Company Profiles

  • KEBA Group AG (Austria) 
  • Quadient SA (France) 
  • Parcel Port (United States) 
  • Package Concierge (United States) 
  • TZ Limited (United Kingdom) 
  • ByBox Holdings (United Kingdom) 
  • Smartbox Ecommerce Solutions Pvt. Ltd. (India) 
  • Florence Corporation (United States) 
  • Abell International Pte Ltd (Singapore) 
  • American Locker Group Inc. (United States) 
  • Winnsen Industry Co. Ltd. (China) 
  • LockTec GmbH (Germany) 
  • THORNE SECURE DELIVERY SYSTEMS LIMITED (United Kingdom) 
  • DeBourgh Manufacturing Co (United States) 
  • Kern AG (Switzerland) 
  • Snaile Inc. (United States) 
  • Parcel Pending Inc. (United States) 
  • Hanmec More Technologies Corp. (China) 
  • TESGO Inc. (United States) 

Smart Parcel Locker Market Recent Developments

  • In March 2022, KEBA Group AG launched the KePol parcel locker in Australia. This new locker has 200 compartments, 24/7 contactless access, pickup, and return capability, and it is accessible to everyone.
  • In April 2022, TZ Limited announced its new contract with Australia's NSW Government department to install a 3,000 TZ smart locker system. The company updated the department's existing lockers with its smart cloud-based systems.

Smart Parcel Locker Key Market Trends

  • Smart Lockers with Green Technology: Currently, a number of research indicate that the globe is being significantly impacted by climate change. Rapid adjustments and prompt action across industries and at the individual level are necessary for a sustainable future as the world's resources are running out. According to the WildVenture GmbH research of CarbonCare, the logistics sector is responsible for 24 percent of greenhouse gas emissions. Similar to this, the growth of e-commerce is predicted to raise greenhouse gas emissions by 78 percent by 2030, leading to a 30 percent increase in carbon emissions. Thus, integrating sustainability into logistics and e-commerce is today's businesses' most crucial feature. Using smart lockers is an effective way to lessen the environmental impact that growing logistics has on the environment. The smart lockers monitor usage patterns and adjust energy use accordingly. For instance, it turns off the lights and sensors until the next parcel arrives if there is no parcel in the locker. Therefore, many businesses are introducing green technology lockers in light of the benefits.

Smart Parcel Locker Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Co-relates and Analyzes the Data collected by means of Primary Exploratory Research backed by the robust Secondary Desk research.

According to the analysis, the global smart parcel locker market is currently led by countries in the North American region, due to the dramatic increase in parcel delivery brought on by the region's widespread exponential rise in online shopping in the region. Along with this, the hardware segment is projected to dominate the global smart parcel locker market, due to the increasing adoption of smart lockers by retailers and organizations in their businesses.

Report Metric Details
Market size value in 2022 USD 0.7 billion
Market size value in 2031 USD 2 billion
Growth Rate 12.4%
Base year 2023
Forecast period 2024-2031
Forecast Unit (Value) USD Billion
Segments covered
  • Component
    • Hardware, Software, Services
  • Deployment
    • Indoor, Outdoor
  • Type
    • Modular Parcel Lockers, Cooling Lockers for Fresh Food, Postal Lockers, Laundry Lockers
  • Technology
    • RFID, Electronics, Mobile, Biometrics, Cloud Based
  • Application
    • Commercial Buildings, Condos and Apartments, Retail BOPIS, Universities and Colleges
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • KEBA Group AG (Austria) 
  • Quadient SA (France) 
  • Parcel Port (United States) 
  • Package Concierge (United States) 
  • TZ Limited (United Kingdom) 
  • ByBox Holdings (United Kingdom) 
  • Smartbox Ecommerce Solutions Pvt. Ltd. (India) 
  • Florence Corporation (United States) 
  • Abell International Pte Ltd (Singapore) 
  • American Locker Group Inc. (United States) 
  • Winnsen Industry Co. Ltd. (China) 
  • LockTec GmbH (Germany) 
  • THORNE SECURE DELIVERY SYSTEMS LIMITED (United Kingdom) 
  • DeBourgh Manufacturing Co (United States) 
  • Kern AG (Switzerland) 
  • Snaile Inc. (United States) 
  • Parcel Pending Inc. (United States) 
  • Hanmec More Technologies Corp. (China) 
  • TESGO Inc. (United States) 
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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Smart Parcel Locker Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Smart Parcel Locker Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Smart Parcel Locker Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Smart Parcel Locker Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Smart Parcel Locker Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Smart Parcel Locker Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.

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FAQs

Global Smart Parcel Locker Market size was valued at USD 0.7 billion in 2022 and is poised to grow from USD 0.8 billion in 2023 to USD 2 billion by 2031, growing at a CAGR of 12.4% during the forecast period (2024-2031). 

The major market participants are growing their businesses through agreements and alliances. Online platforms and websites that are expanding quickly are looking for innovative ways to provide their products. Additionally, there is a greater demand for home delivery on these channels. As a result, the major suppliers strategically work with organizations that manage big numbers of packages. Additionally, these firms are concentrating on providing cutting-edge and next-generation parcel storage solutions to meet the demands of many sectors, including logistics, retail, education, healthcare, and the food and beverage industry. 'KEBA Group AG (Austria) ', 'Quadient SA (France) ', 'Parcel Port (United States) ', 'Package Concierge (United States) ', 'TZ Limited (United Kingdom) ', 'ByBox Holdings (United Kingdom) ', 'Smartbox Ecommerce Solutions Pvt. Ltd. (India) ', 'Florence Corporation (United States) ', 'Abell International Pte Ltd (Singapore) ', 'American Locker Group Inc. (United States) ', 'Winnsen Industry Co. Ltd. (China) ', 'LockTec GmbH (Germany) ', 'THORNE SECURE DELIVERY SYSTEMS LIMITED (United Kingdom) ', 'DeBourgh Manufacturing Co (United States) ', 'Kern AG (Switzerland) ', 'Snaile Inc. (United States) ', 'Parcel Pending Inc. (United States) ', 'Hanmec More Technologies Corp. (China) ', 'TESGO Inc. (United States) '

Increase in e-commerce deliveries expected to fuel market expansion over the forecast period: The demand for online shopping is rising due to trends that are expanding at an exponential rate. Many businesses have noticed an increase in delivery volumes over time. Given the rise in business-to-customer parcel deliveries, the number of parcel shops or parcel locker outlets significantly expanded. There has been a significant increase in the volume of packages delivered to businesses that sell consumer electronics, clothes, and personal care products. E-commerce and digital platforms are increasingly being used by traditional brick and mortar retail establishments to distribute goods to customers. Brick and mortar stores that used e-commerce platforms saw a 52 percent rise in conversion rates, according to Quantum Metric statistics.

Smart Lockers with Green Technology: Currently, a number of research indicate that the globe is being significantly impacted by climate change. Rapid adjustments and prompt action across industries and at the individual level are necessary for a sustainable future as the world's resources are running out. According to the WildVenture GmbH research of CarbonCare, the logistics sector is responsible for 24 percent of greenhouse gas emissions. Similar to this, the growth of e-commerce is predicted to raise greenhouse gas emissions by 78 percent by 2030, leading to a 30 percent increase in carbon emissions. Thus, integrating sustainability into logistics and e-commerce is today's businesses' most crucial feature. Using smart lockers is an effective way to lessen the environmental impact that growing logistics has on the environment. The smart lockers monitor usage patterns and adjust energy use accordingly. For instance, it turns off the lights and sensors until the next parcel arrives if there is no parcel in the locker. Therefore, many businesses are introducing green technology lockers in light of the benefits.

Based on the region, the North American region currently dominates the global smart parcel locker market with respect to market share, and it is projected that it will continue to hold a sizable share of the market throughout the forecast period. This is due to the dramatic increase in parcel delivery brought on by the region's widespread exponential rise in online shopping. In addition, top e-commerce firms are putting cutting-edge technologies to use to provide a convenient purchasing environment for its clients. In a NPR/Marist poll, more than two-thirds of Americans said they preferred to shop online.

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