Telecom Service Assurance Market Size, Share, Growth Analysis, By Component(Solutions (Fault and Event Management, Performance Management, Quality and Service Management, Intelligent Assurance and Analytics)), By Operator type(Mobile Operator, Fixed Operator), By Deployment type(On-premises, and Cloud), By Organization Size(Small and Medium-Sized Enterprises, Large Enterprises), By Region - Industry Forecast 2024-2031


Report ID: SQMIG45J2078 | Region: Global | Published Date: October, 2024
Pages: 242 |Tables: 113 |Figures: 77

Telecom Service Assurance Market Insights

Global Telecom Service Assurance Market size was valued at USD 6.9 billion in 2022 and is poised to grow from USD 7.58 billion in 2023 to USD 16.01 billion by 2031, growing at a CAGR of 9.80% during the forecast period (2024-2031).

Global telecom service assurance market will grow at a faster rate due to the companies resuming their operations and adapting new normal post pandemic. The increased investment in 5G and the growing number of IoT connection will further drive the market growth.

Cloud based solution is more widely adopted as they can be operated at a minimized cost of maintenance and allow speedier deployments. Customers are also preferring cloud based solution because they have to pay only for what they have used. The data is also more secured in Cloud based solution than on premise solutions.

Asia-Pacific region is expected a healthy growth due to rapid industrialization and increase in adoption of smartphones in developing countries of the region. North America is already a developed market due to early adoption of emerging technologies like machine learning, IoT etc.

US Telecom Service Assurance Market is poised to grow at a sustainable CAGR for the next forecast year.

Market Snapshot - 2024-2031

Global Market Size

USD 6.5 billion

Largest Segment

Cloud

Fastest Growth

On-Premise

Growth Rate

10% CAGR

Global Telecom Service Assurance Market 2022-2030 ($ Bn)
Country Share for Asia Pacific Region- 2022 (%)

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Telecom Service Assurance Market Segmental Analysis

Global Telecom Service Assurance Market is segmented by Component, Operator Type, Deployment Mode, Organization Size, and region. Based on Component, the market is segmented into Solutions, and Services. Based on Operator Type, the market is segmented into Mobile Operator, Fixed Operator. Based on Deployment Mode, the market is segmented into On-Premises, Cloud. Based on Organization Size, the market is segmented into Small and Medium-Sized Enterprises, and Large Enterprises. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa. 

Telecom Service Assurance Market Analysis by Operator type

By operator type, Mobile operator holds the maximum share and is expected to grow at a rate of 5% due to adoption of remote working environment. The demand for video conferencing and telecom communication has increased the usage of mobile wireless services. The need for telecom companies to check fraud calls in real time to inform customer or shut down the services on consumer request would drive the market. Fixed line services connects end users to the network through wired transmission medium which needs to changed when we shift to a new place. But Mobile operator doesn’t need any kind of wired transmission it connects through wireless transmission medium.

Telecom Service Assurance Market Analysis by Deployment type

By deployment type, the cloud segment gained a substantial revenue share because the cloud based solution requires low maintenance and upgradation cost. It also allows speedier system implementation. It is widely used because cloud removes the hassle of maintaining and updating systems and allow you to invest your time, money and resources into fulfilling your core business strategies. They also provide greater flexibility as the customer has to pay for what it has used. The investment which is required for cloud is less as compared to on premise.

Global Telecom Service Assurance Market Size By Deployment type 2022(%)

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Telecom Service Assurance Market Regional Insights

The Asia-Pacific region is expected to grow at a highest CAGR due to digitalization and increasing smartphone adoption in developing countries of the region. In China, cloud model is expected to grow at a prodigious double digit rate due to transformation of communication services. The advent of 5G technology which is under testing phase is expected to increase the growth of telecom assurance market. The 5G technology creates a shift towards a digital lifestyle in the population.

In North-America region USA holds the highest market share after Canada that is 30%. USA holds the highest market share because the telecom service providers are focusing on expanding their network infrastructure in the region and providing high quality digital services. Some key players like Netscout, and Cisco are developing partnerships to increase their service assurance. North America is the early adopter of emerging technologies like IOT, AI and machine learning.

Global Telecom Service Assurance MarketSize By Geography, 2022-2030
  • Largest
  • Fastest

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Telecom Service Assurance Market Dynamics

Telecom Service Assurance Market Driver

Surge in Number of Customer

  • Growing need to automate network operation due to high customer churn and low ARPU (Average revenue per user) from voice and data services. The increase in mobile communication in various businesses due to which the call can be interrupted because of the current capacity of mobile networks. With the surge in the number of subscribers, service providers are forced to address crucial issues such as demand for specialty products, greater consumer churn, and a faster response rate.

Growth of IoT connections

  • The adoption of IoT driven communication devices across the globe is expected to drive the growth. The development of IoT connection is expected to triple by 2025 which will give a tremendous opportunity for telecom service assurance provider. Covid-19 pandemic resulted in social distancing and increased the demand for high internet connectivity.

Telecom Service Assurance Market Restraint

Compatibility Issues

  • The most common issue faced by customer is the compatibility issue. It occurs when information from one system cannot operate satisfactorily on other system. Some software can be incompatible in one device but may be incompatible in other device. When all the software is supplied by one vendor, common instructions and processes will apply across the board making it easier to for the user to learn.

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Telecom Service Assurance Market Competitive Landscape

Global telecom service assurance market is highly competitive due to presence of numerous service providers. Major service providers include- Ericsson, Accenture, VMware, and Cisco. In order to eliminate the tough competition service providers are teaming up to provide modernized applications and using cloud as a foundation for new business models. Ericsson and US cellular have worked together to establish a collaboration to assist speed ongoing improvements to U.S. Cellular 5G network. Nokia formed a partnership with EY which aimed to assist organizations and communication service providers to propel digital and enterprise transformation journeys.

Telecom Service Assurance Market Top Company Profiles

  • NEC (Japan) 
  • Ericsson (Sweden) 
  • Amdocs (US) 
  • Netscout (US) 
  • HPE (US) 
  • Accenture (Ireland) 
  • Comarch (Poland) 
  • Huawei (China) 
  • Nokia (Finland) 
  • IBM (US) 
  • Intracom Telecom (Greece) 
  • Spirent (UK) 
  • Teoco (US) 
  • Cisco (US) 
  • Commscope (US) 
  • Anritsu (Japan) 
  • Viavi Solutions (US) 
  • Enghouse Networks (Canada) 
  • Mycom OSI (UK) 
  • Radcom (Israel) 
  • Infovista (France) 
  • Sysmech (UK) 
  • Itential (US) 
  • Aspire Technology (Ireland) 
  • Stixis (US) 
  • Anodot (Israel) 
  • Matellio (US)

Telecom Service Assurance Market Recent Developments

  • In September 2022, VMware unveiled new product innovation and partnership that will enable communications service providers (CSPs) to rapidly modernize their networks in a cost and energy efficient manner and accelerate 5G core, RAN and edge deployments and lifecycle management. VMware Telco Cloud Automation 2.1 extends multi-cloud operations and automation capabilities with new support for AWS and Amazon Elastic Kubernetes Service (EKS) enabling CSPs to provision CNFs directly on native Amazon EKS.
  • In June 2022, US cellular and Ericsson have begun 5G testing at altitude using drone technology.
  • In January 2022, Mavenir, a network software company, started service distribution to foreign medical facilities through 5G slices. It includes virtual reality (VR) and artificial reality (AR), as well as the usage of virtual intelligent counselling agents (VICA) in applications such as remote patient care and surgery.

Telecom Service Assurance Key Market Trends

Transformation to Digital Services

  • The shift toward smarter digital services with the adoption of real time AI assistance IoT by vendors will help to drive the digitization of various vendor in coming year. The market is expected to grow in the coming years due to rise in small and medium scale enterprises and the increasing awareness about high speed communication solutions. There is also rising network infrastructure in which telecom service assurance is one of the most commonly used network monitoring solutions among operators to manage & control errors.

Telecom Service Assurance Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Co-relates, and Analyses the Data collected utilizing Primary Exploratory Research backed by the robust Secondary Desk research.

According to our global telecom service assurance market analysis, the market is growing due to increase in mobile communications in different business. Telecom service assurance is much needed because to necessitates seamless communication & network assurance so that communication does not break down in the middle as there is an increase in mobile communications. Cloud based solution are expected to grow than on premise because the data are backed up and protected in a secure and safe location. Major key service providers are teaming up like IBM joined hands with HCL Technologies to introduce a center of excellence to help communication service providers streamline network architecture, transform service dispatch and ease operations. However high implementation cost can hamper the growth of the market.

Report Metric Details
Market size value in 2022 USD 6.9 billion
Market size value in 2031 USD 16.01 billion
Growth Rate 9.80%
Base year 2023
Forecast period 2024-2031
Forecast Unit (Value) USD Billion
Segments covered
  • Component
    • Solutions (Fault and Event Management, Performance Management, Quality and Service Management, Intelligent Assurance and Analytics), Services (Professional Services, Managed Services)
  • Operator type
    • Mobile Operator, Fixed Operator
  • Deployment type
    • On-premises, and Cloud
  • Organization Size
    • Small and Medium-Sized Enterprises, Large Enterprises
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • NEC (Japan) 
  • Ericsson (Sweden) 
  • Amdocs (US) 
  • Netscout (US) 
  • HPE (US) 
  • Accenture (Ireland) 
  • Comarch (Poland) 
  • Huawei (China) 
  • Nokia (Finland) 
  • IBM (US) 
  • Intracom Telecom (Greece) 
  • Spirent (UK) 
  • Teoco (US) 
  • Cisco (US) 
  • Commscope (US) 
  • Anritsu (Japan) 
  • Viavi Solutions (US) 
  • Enghouse Networks (Canada) 
  • Mycom OSI (UK) 
  • Radcom (Israel) 
  • Infovista (France) 
  • Sysmech (UK) 
  • Itential (US) 
  • Aspire Technology (Ireland) 
  • Stixis (US) 
  • Anodot (Israel) 
  • Matellio (US)
Customization scope

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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Telecom Service Assurance Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Telecom Service Assurance Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Telecom Service Assurance Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Telecom Service Assurance Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Telecom Service Assurance Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Telecom Service Assurance Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.

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FAQs

Global Telecom Service Assurance Market size was valued at USD 6.9 billion in 2022 and is poised to grow from USD 7.58 billion in 2023 to USD 16.01 billion by 2031, growing at a CAGR of 9.80% during the forecast period (2024-2031).

Global telecom service assurance market is highly competitive due to presence of numerous service providers. Major service providers include- Ericsson, Accenture, VMware, and Cisco. In order to eliminate the tough competition service providers are teaming up to provide modernized applications and using cloud as a foundation for new business models. Ericsson and US cellular have worked together to establish a collaboration to assist speed ongoing improvements to U.S. Cellular 5G network. Nokia formed a partnership with EY which aimed to assist organizations and communication service providers to propel digital and enterprise transformation journeys. 'NEC (Japan) ', 'Ericsson (Sweden) ', 'Amdocs (US) ', 'Netscout (US) ', 'HPE (US) ', 'Accenture (Ireland) ', 'Comarch (Poland) ', 'Huawei (China) ', 'Nokia (Finland) ', 'IBM (US) ', 'Intracom Telecom (Greece) ', 'Spirent (UK) ', 'Teoco (US) ', 'Cisco (US) ', 'Commscope (US) ', 'Anritsu (Japan) ', 'Viavi Solutions (US) ', 'Enghouse Networks (Canada) ', 'Mycom OSI (UK) ', 'Radcom (Israel) ', 'Infovista (France) ', 'Sysmech (UK) ', 'Itential (US) ', 'Aspire Technology (Ireland) ', 'Stixis (US) ', 'Anodot (Israel) ', 'Matellio (US)'

Growing need to automate network operation due to high customer churn and low ARPU (Average revenue per user) from voice and data services. The increase in mobile communication in various businesses due to which the call can be interrupted because of the current capacity of mobile networks. With the surge in the number of subscribers, service providers are forced to address crucial issues such as demand for specialty products, greater consumer churn, and a faster response rate.

The shift toward smarter digital services with the adoption of real time AI assistance IoT by vendors will help to drive the digitization of various vendor in coming year. The market is expected to grow in the coming years due to rise in small and medium scale enterprises and the increasing awareness about high speed communication solutions. There is also rising network infrastructure in which telecom service assurance is one of the most commonly used network monitoring solutions among operators to manage & control errors.

The Asia-Pacific region is expected to grow at a highest CAGR due to digitalization and increasing smartphone adoption in developing countries of the region. In China, cloud model is expected to grow at a prodigious double digit rate due to transformation of communication services. The advent of 5G technology which is under testing phase is expected to increase the growth of telecom assurance market. The 5G technology creates a shift towards a digital lifestyle in the population.

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