USD 6.5 billion
Telecom Service Assurance Market Size, Share, Growth Analysis, By Component(Solutions (Fault and Event Management, Performance Management, Quality and Service Management, Intelligent Assurance and Analytics)), By Operator type(Mobile Operator, Fixed Operator), By Deployment type(On-premises, and Cloud), By Organization Size(Small and Medium-Sized Enterprises, Large Enterprises), By Region - Industry Forecast 2025-2032
Report ID:
SQMIG45J2078 |
Region:
Global |
Published Date: November, 2024
Pages:
242
|Tables:
113
|Figures:
77
Telecom Service Assurance Market Insights
Telecom Service Assurance Market size was valued at USD 7.58 Billion in 2023 and is poised to grow from USD 8.32 Billion in 2024 to USD 17.58 Billion by 2032, growing at a CAGR of 9.80% during the forecast period (2025-2032).
The adoption of data protection as a service (DPaaS) is transforming the way enterprises use data security and compliance. DPaaS offers a scalable and cost-efficient solution for securing confidential and sensitive data because cyberthreats are becoming more advanced. Moreover, DPaaS utilizes cloud-based platforms for delivering robust security measures like encryption, automated backups, and real-time thereat detection. The demand for data protection as a service (DPaaS) is continuously increasing because of the necessity to secure critical infrastructure and growing adoption of cloud computing. The incorporation of technologically advanced software tools, network-based infrastructure, remote monitoring, and control of multiple businesses operating has increased the vulnerabilities of the companies. This is because these organizations have become prone to cyberattacks, which is boosting the growth of data protection as a service market.
Furthermore, the emergence of multiple small & medium scale enterprises in various industries are utilizing computing technology contributing to the rising demand for data protection solutions. In recent times, many government agencies and businesses have experienced many cyberattacks even with robust security solutions and necessary preventive measures. This is increasing the demand for data protection as a service in many organizations. Furthermore, increasing strict data protection regulations like the general data protection regulation (GDPR) policy and the data protection act are boosting the growth of data protection as a service industry.
US Telecom Service Assurance Market is poised to grow at a sustainable CAGR for the next forecast year.
Market snapshot - 2024-2031
Global Market Size
Largest Segment
Fastest Growth
Growth Rate
10% CAGR
Global Telecome Service Assurance Market ($ Bn)
Country Share for Asia Pacific Region (%)
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Telecom Service Assurance Market Segmental Analysis
Global Telecom Service Assurance Market is segmented by Component, Operator Type, Deployment Mode, Organization Size, and region. Based on Component, the market is segmented into Solutions, and Services. Based on Operator Type, the market is segmented into Mobile Operator, Fixed Operator. Based on Deployment Mode, the market is segmented into On-Premises, Cloud. Based on Organization Size, the market is segmented into Small and Medium-Sized Enterprises, and Large Enterprises. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa.
Analysis by Operator
Based on operator, the fixed segment is dominating the market with the largest telecom service assurance market share. The demand for fast internet and the gradual shift toward fiber-optics are driving growth of the segment. Since customers are becoming dependent on stable and fast internet for work, entertainment, or smart home programs, it becomes imperative for fixed operators to provide consistent service quality. The implementation of sophisticated analytics and monitoring tools assists fixed operators in maintaining network performance and resolving real or potential problems in real-time. Furthermore, the competition for offering better customer experience is boosting fixed operators to continually improve their service assurance abilities.
The mobile segment is expected to grow at a significant CAGR during the forecast period. The mobile operator sector in the telecom service assurance market is fueled by the fast uptake of 5G networks which necessitate complex assurance systems to control high levels of data loss and low levels of latency. The increase in mobile data service usage together with increasing number of Internet of things devices also heighten the need for advanced servers for assured maintenance of high user experience. Additionally, mobile operators are also using AI and ML technologies to anticipate and fix network faults. The increasing customer demand for mobile services that are faultless and make seamless transitions is also compelling the operators to invest heavily in efficient service assurance solutions.
Analysis by Organization Size
Based on organization size, the large enterprise segment is dominating the telecom service assurance market. The expansion of the segment is due to the demand for integrated and extensible systems that are designed to control intricate and large-scale networks. Moreover, large enterprises are progressively investing in advanced analytics, artificial intelligence, and machinery learners so that higher performance and reliability could be maintained throughout their networks. The advanced telecom service assurance solutions not only help to improve customer satisfaction but also assist in meeting most complex compliance demands therefore investments in advanced service assurance continue to grow. Furthermore, large enterprises are also prioritizing robust security measures and customized solutions, which are easily available in this segment.
As per telecom service assurance market analysis, small & medium sized enterprise segment is experiencing tremendous growth and opportunities in recent years. The small & medium enterprises (SMEs) segment in the telecom service assurance market is influenced by the increasing availability of cost-efficient and scalable service assurance solutions. Furthermore, SMEs are gradually adopting cloud-based service assurance to benefit from reduced upfront expenses and the flexibility to scale as their business grows. The trend towards digital transformation and the necessity to ensure dependable connectivity and service quality for their customers is encouraging SMEs to invest in service assurance. Moreover, the growing competition in the SME market is pushing these enterprises to focus on customer satisfaction through effective network performance management.
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Telecom Service Assurance Market Regional Insights
Asia-Pacific is dominating with the largest telecom service assurance market share. The increasing urbanization, advancement in technology, and increasing uptake of 5G and IoT technologies in the Asia-Pacific region is what drives the telecom service assurance market. The expanding and diversifying telecom infrastructure in the region requires scalable and flexible assurance solutions to address the growing network complexity. Telecom operators in Asia-Pacific are focusing on cost-efficient solutions and cloud-based deployments for supporting their large and varied customer bases. Furthermore, the focus on enhancing customer experience and competitive differentiation is boosting the adoption of advanced service assurance technologies.
Over the course of the projected period, it is anticipated that telecom service assurance market in North America would expand with the highest growth rate. Telecom service assurance market is boosted by the fast rollout of 5G networks and the extensive provision of mobile services. The region's focus on high-end technology and improvement compels the telecom operators to embrace advanced service assurance tools for network performance and reliability. Besides, the growing demand of IoT devices and smart city projects necessitates effective network management. The need for regulatory compliance and the growing need for enhanced cyber security also augments the expenditure of an organization in service assurance. With the growing demand from consumers for high-speed internet and enhanced mobile services, operators are investing in effective telecom service assurance solutions. In addition, the US competitive telecom market encourages operators to emphasize on customer satisfaction and network performance.
Global Telecom Service Assurance Market By Geography
- Largest
- Fastest
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Telecom Service Assurance Market Dynamics
Telecom Service Assurance Market Drivers
Increasing Network Complexity and Traffic Volumes
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The escalating complexity of modern telecommunication networks, driven by the advent of technologies like 5G, internet of things (IoT), and virtualization, is a primary driver propelling the telecom service assurance market. The deployment of advanced network architectures results in intricate ecosystems that require sophisticated assurance solutions. The surge in data traffic volumes, coupled with the diversity of connected devices, demands robust service assurance to ensure optimal network performance. Providers seek advanced solutions that can navigate the complexities of these evolving networks, driving the demand for innovative telecom service assurance technologies.
Increasing Adoption of Next-Generation Technologies
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The rapid adoption of next-generation technologies, including 5G, edge computing, and network virtualization, fuels the demand for advanced telecom service assurance solutions. These technologies introduce new challenges in terms of network architecture, performance monitoring, and resource optimization. Telecom operators seek assurance platforms that can effectively manage the complexities introduced by these innovations, ensuring the seamless integration of next-gen technologies into existing infrastructures. The pace of technological evolution acts as a driver, compelling service assurance providers to develop solutions that align with the requirements of cutting-edge telecom networks.
Telecom Service Assurance Market Restraints
High Complex Network Environments
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The telecom service assurance market faces a formidable challenge due to the inherent complexity of modern network environments. Telecommunication networks are continually evolving with the deployment of new technologies such as 5G, internet of things (IoT), and virtualization. The coexistence of legacy and next-gen technologies creates a heterogeneous landscape, challenging service assurance solutions to adapt and effectively manage diverse network elements. Ensuring smooth integration and compatibility across a variety of technologies while keeping pace with rapid advancements poses a substantial challenge for telecom operators and service assurance providers.
Rising Security and Privacy Concerns
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Telecom service assurance faces a growing challenge related to security and privacy concerns. As telecom networks become more interconnected and handle vast amounts of sensitive user data, the risk of cyber threats and privacy breaches escalates. Ensuring the security of network infrastructure, protecting against cyberattacks, and adhering to stringent privacy regulations become critical aspects of service assurance. Providers must implement robust security measures, conduct regular audits, and stay ahead of evolving cybersecurity threats to safeguard both network integrity and user privacy.
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Telecom Service Assurance Market Competitive Landscape
The prominent players are actively engaging in strategies for ensuring continuous market growth. These organizations are investing in research and development (R&D) for innovating new solutions that combine with evolving technologies and customer demands. Furthermore, collaboration with technology partners and mergers and acquisitions are generally part of their strategy to expand their offerings and market reach. The advances on the internet of things, artificial intelligence and machine learning, as well as cloud technologies are being embraced into their processes to enhance the quality of the services provided. The prominent players are also concentrating on regulatory compliance, keeping abreast of legislative developments across several jurisdictions. The major companies are also implementing customer-oriented policies with the goal of reducing the existing clients’ turnover, and staff members are seen to be actively involved in providing extensive training and support to these customers. Marketing activities are directed at the promotion of assurance services throughout various segments and regions.
Telecom Service Assurance Market Top Company Profiles
- NEC (Japan)
- Ericsson (Sweden)
- Amdocs (US)
- Netscout (US)
- HPE (US)
- Accenture (Ireland)
- Comarch (Poland)
- Huawei (China)
- Nokia (Finland)
- IBM (US)
- Intracom Telecom (Greece)
- Spirent (UK)
- Teoco (US)
- Cisco (US)
- Commscope (US)
- Anritsu (Japan)
- Viavi Solutions (US)
- Enghouse Networks (Canada)
- Mycom OSI (UK)
- Radcom (Israel)
- Infovista (France)
- Sysmech (UK)
- Itential (US)
- Aspire Technology (Ireland)
- Stixis (US)
- Anodot (Israel)
- Matellio (US)
Telecom Service Assurance Market Recent Developments
- In August 2024, AT&T announced the launch of its new service assurance platform. It is aimed to give the customer better experience through proactively identifying the network problems and providing insight into the network in real-time.
- In February 2024, The VMware Telco Cloud Service Assurance solution has been deployed within the Boost Wireless network by DISH Wireless in a controlled production setting to achieve the capabilities of real-time monitoring, assurance and automation and thus improve the overall experience with the 5G network and its users.
- In February 2024, ServiceNow, which focuses on digital work processes collaborated with NVIDIAs for offering and injecting telco specific generative ai solutions to enhance service experiences of customers. GenAI is used by service assurance groups to explain the problem in a manner that is efficient, concise and quick.
Telecom Service Assurance Key Market Trends
- Increasing Shift towards Cloud-Native Services: A notable trend in the telecom service assurance market is the increasing adoption of cloud-native solutions. Telecom operators are transitioning from traditional, on-premises assurance systems to cloud-native architectures. Cloud-based solutions offer scalability, flexibility, and cost-efficiency, allowing operators to adapt to dynamic network requirements. This trend aligns with the broader industry shift toward cloud-native technologies, enabling telecom providers to deploy, manage, and upgrade service assurance functionalities more efficiently.
- Incorporation of 5G Assurance: As the global rollout of 5G networks accelerates, the Telecom Service Assurance market is experiencing a trend toward the integration of 5G service assurance solutions. The complexity of 5G networks, with features like network slicing and ultra-low latency, necessitates advanced assurance mechanisms. Service providers are investing in solutions that can effectively monitor, manage, and assure the performance of 5G networks. This trend is crucial for ensuring the successful deployment and operation of 5G services, meeting the evolving demands of high-speed connectivity and supporting a diverse range of applications.
Telecom Service Assurance Market SkyQuest Analysis
SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Correlates, and Analyses the Data collected by means of Primary Exploratory Research backed by robust Secondary Desk research.
As per SkyQuest analysis, the telecom service assurance industry is growing rapidly because of increasing demand for high quality services and the growing intricacy of telecommunications networks. With the advent of new technologies such as 5G, IoT, and cloud computing, telecom operators are facing new challenges ensuring smooth delivery of services with maximum client satisfaction. As a result, there has been a growing focus in service assurance solutions that can offer real-time monitoring, analytics, and automation abilities for identifying and resolving network issues before they impact end-users. Moreover, the advent of AI and machine learning technologies is allowing telecom operators to predict possible network failures and actively take proper measures. This helps them to improve network reliability and minimize downtime. Furthermore, the telecom service assurance market is experiencing a massive shift towards cloud-based solutions as telecom operators look to modernize their infrastructure and adopt more flexible and scalable structures.
| Report Metric | Details |
|---|---|
| Market size value in 2022 | USD 6.9 billion |
| Market size value in 2031 | USD 16.01 billion |
| Growth Rate | 9.80% |
| Base year | 2023 |
| Forecast period | 2024-2031 |
| Forecast Unit (Value) | USD Billion |
| Segments covered |
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| Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
| Companies covered |
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| Customization scope | Free report customization with purchase. Customization includes:-
|
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Table Of Content
Executive Summary
Market overview
- Exhibit: Executive Summary – Chart on Market Overview
- Exhibit: Executive Summary – Data Table on Market Overview
- Exhibit: Executive Summary – Chart on Telecom Service Assurance Market Characteristics
- Exhibit: Executive Summary – Chart on Market by Geography
- Exhibit: Executive Summary – Chart on Market Segmentation
- Exhibit: Executive Summary – Chart on Incremental Growth
- Exhibit: Executive Summary – Data Table on Incremental Growth
- Exhibit: Executive Summary – Chart on Vendor Market Positioning
Parent Market Analysis
Market overview
Market size
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- SWOT Analysis
KEY MARKET INSIGHTS
- Technology Analysis
- (Exhibit: Data Table: Name of technology and details)
- Pricing Analysis
- (Exhibit: Data Table: Name of technology and pricing details)
- Supply Chain Analysis
- (Exhibit: Detailed Supply Chain Presentation)
- Value Chain Analysis
- (Exhibit: Detailed Value Chain Presentation)
- Ecosystem Of the Market
- Exhibit: Parent Market Ecosystem Market Analysis
- Exhibit: Market Characteristics of Parent Market
- IP Analysis
- (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
- Trade Analysis
- (Exhibit: Data Table: Import and Export data details)
- Startup Analysis
- (Exhibit: Data Table: Emerging startups details)
- Raw Material Analysis
- (Exhibit: Data Table: Mapping of key raw materials)
- Innovation Matrix
- (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
- Pipeline product Analysis
- (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
- Macroeconomic Indicators
COVID IMPACT
- Introduction
- Impact On Economy—scenario Assessment
- Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
- Revised Market Size
- Exhibit: Data Table on Telecom Service Assurance Market size and forecast 2021-2027 ($ million)
- Impact Of COVID On Key Segments
- Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
- COVID Strategies By Company
- Exhibit: Analysis on key strategies adopted by companies
MARKET DYNAMICS & OUTLOOK
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- Regulatory Landscape
- Exhibit: Data Table on regulation from different region
- SWOT Analysis
- Porters Analysis
- Competitive rivalry
- Exhibit: Competitive rivalry Impact of key factors, 2021
- Threat of substitute products
- Exhibit: Threat of Substitute Products Impact of key factors, 2021
- Bargaining power of buyers
- Exhibit: buyers bargaining power Impact of key factors, 2021
- Threat of new entrants
- Exhibit: Threat of new entrants Impact of key factors, 2021
- Bargaining power of suppliers
- Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
- Competitive rivalry
- Skyquest special insights on future disruptions
- Political Impact
- Economic impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
Market Size by Region
- Chart on Market share by geography 2021-2027 (%)
- Data Table on Market share by geography 2021-2027(%)
- North America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- USA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Canada
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Europe
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Germany
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Spain
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- France
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- UK
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Europe
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Asia Pacific
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- China
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- India
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Japan
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Korea
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Asia Pacific
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Latin America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Brazil
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of South America
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Middle East & Africa (MEA)
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- GCC Countries
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Africa
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of MEA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
KEY COMPANY PROFILES
- Competitive Landscape
- Total number of companies covered
- Exhibit: companies covered in the report, 2021
- Top companies market positioning
- Exhibit: company positioning matrix, 2021
- Top companies market Share
- Exhibit: Pie chart analysis on company market share, 2021(%)
- Total number of companies covered
Methodology
For the Telecom Service Assurance Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Telecom Service Assurance Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
Analyst Support
Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Telecom Service Assurance Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the Telecom Service Assurance Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.
Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.
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